Overview
Skills
Job Details
SUMMARY
Responsible for operating computer, computer-related hardware and other operations area equipment. Performs support activities in computer operations.
SHIFT
Night Shift: 7:00pm - 7:00am ET Wednesday - Friday and every other Saturday.
This position can be 100% remote!
RESPONSIBILITIES
- Monitors and controls a computer console to process and complete jobs.
- Investigates error conditions in computer processing, equipment malfunction and/or network (on-line) performance in order to determine and/or apply the required corrective procedure or action.
- Works closely with all mainframe support team members to ensure systems are available 24/7
- Maintains the physical inventory of computer operations supplies in a designated storage area and keeps the various operations areas stocked with the supplies necessary for daily production.
- Sets up, prepares, operates and performs preventive maintenance tasks on tape drives, computer on line microfiche, disk units, printers, bursters, decollators, inserters, postage meters, microfiche viewers, and similar devices.
- Controls and monitors the on-line network from the central network control center.
- Performs other related duties as assigned.
MINIMUM REQUIREMENTS
- A high school diploma or GED is required for this role
- Requires 4+ years of demonstrated experience
- Knowledge of operator procedures for applications and operating system software
- Experience with Mainframe data console monitoring
- IPL experience
- Advance knowledge of JES and MVS commands
PREFERRED QUALIFICATIONS
- Experience with ServiceNow (SNOW)
- Knowledge of off-line and peripheral equipment operation and maintenance
- Skill in controlling processing through central console
- Skill in maintaining a continuous production level
- Skill in following oral and written technical instructions
- Skill in maintaining complete and accurate written records
- Ability to communicate effectively verbally and in writing
- Ability to establish and maintain effective working relationships with employees, clients and public
ICE carefully considers multiple factors to determine compensation, including a candidate s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan
ICE is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees diversity is our strength, and when we embrace our differences, it makes us better and brighter. ICEs commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.