Overview
Skills
Job Details
Hi
We have an immediate Openings with Our Direct Client for a Long-term contract position
Product Manager with loyalty/annex cloud exp
Location: Remote
Skill
Digital/Content Management, Business Analyst, Enterprise Content Management, Maintain Strategic Action Plans Supporting the Business Plan, Problem Tracking Reports, Requirements Development, User Acceptance Testing, Web Content
Partner with Engineering:
o Attend standups to move stories forward and help with blockers (with guidance from sr pdm)
User Support: Be the first line of defense to triage tickets / questions
o Answer directly if it s a question about basic functionality
o Answer directly about general product roadmap questions
o Open Jira tickets as needed for servicenow requests
o Discern technical questions and know which tech partner to raise it to
o Direct product questions to sr pdm as needed
Own ServiceNow Tickets: Track progress on open tickets, communicate weekly to brands to minimize organic reaching out re tickets
Training & Documentation:
o Help with any documentation or maintaining a library and directing people to the right training as needed
o Assist with documenting requirements
Own a scope of the business (stretch):
o As this person grows and is ready for more, they can take on their own piece of the business (e.g. be the owner of an entire initiative)
If interested, Please share below details with update resume:
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