Overview
Skills
Job Details
Job Description -
Title : SAP Change Management Consultant
Duration: 12 Months
Public Sector Experience: Preferred
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This is a new role created due to an increased workload and the need to establish a more structured and efficient change management process within the SCEIS team.
The organization is investing in long-term process improvement and tool implementation to support SAP operations.
Scope of the Project:
The SAP Change Management Consultant will assist the SCEIS team in developing and implementing a comprehensive change management framework. This includes:
Process development and documentation
Implementation of change management tools (e.g., SAP Solution Manager)
Training internal teams on new processes
Supporting SAP system upgrades, OSS note installations, and support pack deployments
Daily Duties / Responsibilities:
Review and assess current change management processes
Recommend and implement improvements aligned with best practices
Collaborate with technical and functional teams to align tools and processes
Analyze and configure SAP Solution Manager or other tools
Document both functional and technical aspects of the change management process
Train SCEIS teams on the new processes
Manage processes including RFCs, system upgrades, OSS notes, and support packs
Required Skills (Ranked):
1. Proven experience in developing and implementing change management processes
2. Expertise in SAP Solution Manager tools
3. 5+ years of SAP software analysis, design, and development
4. 5+ years of experience with ECC, SRM, and BW
5. 5+ years of experience with SAP upgrades, OSS notes, support packs, and troubleshooting
6. Excellent written and verbal communication skills
7. Familiarity with other SAP change management tools
Preferred Skills:
SAP Public Sector experience
Microsoft Windows Server and SQL database knowledge
Proficiency in MS Office tools (Word, Excel, Visio, Project)
Strong business acumen
Education / Certifications:
Required: Bachelor s degree in IT, Business, or equivalent experience
Preferred: Relevant SAP certifications