Overview
On Site
USD 25.00 per hour
Full Time
Skills
Recruiting
Insurance
Mergers and Acquisitions
Performance Management
Project Management
Preventive Maintenance
Systems Analysis
Computer Networking
Inventory Management
Operating Systems
Microsoft Windows
OS X
Technical Support
Printing
Customer Satisfaction
Network
Communication
Problem Solving
Conflict Resolution
Computer Hardware
Network Administration
Issue Tracking
Management
Inventory
Web Portals
Service Management
Break/Fix
Training
Printers
Customer Service
Collaboration
Documentation
Job Details
Date Posted: 07/03/2025
Hiring Organization: Rose International
Position Number: 485050
Industry: Insurance
Job Title: Printer Technician
Job Location: Springfield, MA, USA, 01101
Work Model: Onsite
Shift: Monday to Friday: 8:00 AM to 5:00 PM.
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 25.00
Max Hourly Rate($): 27.50
Must Have Skills/Attributes: Printers, System Analysis, Technician, Troubleshooting
Experience Desired: Technical support of printer hardware and software components (2 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate's Degree
Job Description
Required Education
High School
Required Qualifications/Skills/Experience
1-2 years of experience in a technical support role focused on multi-functional, plotter, and desktop print devices
Strong understanding of printer hardware and software components
Familiarity with troubleshooting techniques for common printer issues
Applicable understanding of networking concepts related to printer installations and connectivity
Ability to physically move printers within a site when necessary
Ability to travel if required
Applicable understanding of inventory management
Familiarity with troubleshooting various printer types (multi-functional, desktop laser, and inkjet)
Basic troubleshooting of operating systems such as Windows and macOS
Printer Technician Overview
We are seeking a motivated Printer Technician to join our team. This position is ideal for individuals passionate about technology and eager to apply their technical skills in a dynamic environment. The Printer Technician will play a key role in providing technical support and maintenance for printing devices, ensuring optimal performance and client satisfaction. Responsibilities include troubleshooting hardware and software issues, supporting network printer installations, maintaining inventory, and collaborating with vendor technicians. The ideal candidate will possess hands-on experience with various printer types, strong communication skills, and a proactive approach to learning and problem-solving.
Job Duties
Troubleshoot, diagnose, and resolve printer issues (hardware and software)
Perform routine maintenance on multifunctional, plotter, laser, and inkjet devices
Support network installation and configuration of printers at client sites
Document service requests, maintenance activities, and resolutions in the ticketing system
Order and manage inventory of toner and part replacements
Initiate incident tickets via vendor portal and track through internal service management tools
Work directly with external printer technicians for incident fulfillment and break-fix support
Participate in training sessions to enhance technical knowledge and skills
Contribute to the development of best practices for printer maintenance protocols
Specific Details to Call Attention To
Physical ability to move printers within the site is necessary
Strong customer service orientation and willingness to learn are critical for success in this role
Must be able to collaborate with external vendors and internal teams effectively
Role requires documentation of all support activities within the designated ticketing systems
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 485050
Industry: Insurance
Job Title: Printer Technician
Job Location: Springfield, MA, USA, 01101
Work Model: Onsite
Shift: Monday to Friday: 8:00 AM to 5:00 PM.
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 25.00
Max Hourly Rate($): 27.50
Must Have Skills/Attributes: Printers, System Analysis, Technician, Troubleshooting
Experience Desired: Technical support of printer hardware and software components (2 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate's Degree
Job Description
Required Education
High School
Required Qualifications/Skills/Experience
1-2 years of experience in a technical support role focused on multi-functional, plotter, and desktop print devices
Strong understanding of printer hardware and software components
Familiarity with troubleshooting techniques for common printer issues
Applicable understanding of networking concepts related to printer installations and connectivity
Ability to physically move printers within a site when necessary
Ability to travel if required
Applicable understanding of inventory management
Familiarity with troubleshooting various printer types (multi-functional, desktop laser, and inkjet)
Basic troubleshooting of operating systems such as Windows and macOS
Printer Technician Overview
We are seeking a motivated Printer Technician to join our team. This position is ideal for individuals passionate about technology and eager to apply their technical skills in a dynamic environment. The Printer Technician will play a key role in providing technical support and maintenance for printing devices, ensuring optimal performance and client satisfaction. Responsibilities include troubleshooting hardware and software issues, supporting network printer installations, maintaining inventory, and collaborating with vendor technicians. The ideal candidate will possess hands-on experience with various printer types, strong communication skills, and a proactive approach to learning and problem-solving.
Job Duties
Troubleshoot, diagnose, and resolve printer issues (hardware and software)
Perform routine maintenance on multifunctional, plotter, laser, and inkjet devices
Support network installation and configuration of printers at client sites
Document service requests, maintenance activities, and resolutions in the ticketing system
Order and manage inventory of toner and part replacements
Initiate incident tickets via vendor portal and track through internal service management tools
Work directly with external printer technicians for incident fulfillment and break-fix support
Participate in training sessions to enhance technical knowledge and skills
Contribute to the development of best practices for printer maintenance protocols
Specific Details to Call Attention To
Physical ability to move printers within the site is necessary
Strong customer service orientation and willingness to learn are critical for success in this role
Must be able to collaborate with external vendors and internal teams effectively
Role requires documentation of all support activities within the designated ticketing systems
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.