Overview
On Site
USD 70,000.00 - 80,000.00 per year
Full Time
Skills
Management
OS X
Point Of Sale
Auditing
Network Design
Hardware Installation
Computer Hardware
Network Security
Collaboration
Budget
Knowledge Sharing
Technical Support
Information Technology
Hospitality
Retail
Network Engineering
Cisco
Microsoft Windows
IOS Development
Android
Operating Systems
Customer Engagement
Digital Signage
Computer Networking
Intellectual Property
IP
Active Directory
Microsoft Operating Systems
Microsoft Windows Server
Network
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled IT Support Specialist to join our team in Plano, Texas. In this role, you will provide technical support and maintenance for a range of IT systems, ensuring optimal performance and security. You will also play a key role in new installations and collaborate with cross-functional teams to deliver seamless technology solutions.
Responsibilities:
Deliver day-to-day technical support for airport lounge systems, addressing hardware and software issues effectively.
Manage and maintain network infrastructure using Cisco, Ubiquiti, and Aerohive solutions.
Troubleshoot desktop computing environments, including Windows and macOS workstations, point-of-sale systems, and software installations.
Perform regular system maintenance, updates, and audits to ensure peak performance and security.
Plan and execute the technical setup of new airport lounges, including network design and hardware configuration.
Deploy and test IT hardware and software to meet company standards and project specifications.
Implement and uphold network security protocols to protect systems and data.
Collaborate with vendors and internal teams to meet installation timelines and budget constraints.
Document technical processes, resolutions, and support activities to enhance knowledge sharing.
Train lounge staff on IT systems and provide ongoing technical support.
Requirements
Bachelor's degree in Network Engineering, Information Technology, or a related field.
At least 5 years of experience in delivering technology solutions in operational environments such as hospitality, retail, or airports.
Strong knowledge of network engineering and configuration, including Cisco, Ubiquiti, and Aerohive systems.
Proficiency in troubleshooting Windows, iOS, and Android operating systems.
Familiarity with customer engagement platforms, self-service technologies, and digital signage systems.
Understanding of networking fundamentals such as IP addressing and basic security protocols.
Experience with Active Directory and Windows Server environments.
Network certification is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled IT Support Specialist to join our team in Plano, Texas. In this role, you will provide technical support and maintenance for a range of IT systems, ensuring optimal performance and security. You will also play a key role in new installations and collaborate with cross-functional teams to deliver seamless technology solutions.
Responsibilities:
Deliver day-to-day technical support for airport lounge systems, addressing hardware and software issues effectively.
Manage and maintain network infrastructure using Cisco, Ubiquiti, and Aerohive solutions.
Troubleshoot desktop computing environments, including Windows and macOS workstations, point-of-sale systems, and software installations.
Perform regular system maintenance, updates, and audits to ensure peak performance and security.
Plan and execute the technical setup of new airport lounges, including network design and hardware configuration.
Deploy and test IT hardware and software to meet company standards and project specifications.
Implement and uphold network security protocols to protect systems and data.
Collaborate with vendors and internal teams to meet installation timelines and budget constraints.
Document technical processes, resolutions, and support activities to enhance knowledge sharing.
Train lounge staff on IT systems and provide ongoing technical support.
Requirements
Bachelor's degree in Network Engineering, Information Technology, or a related field.
At least 5 years of experience in delivering technology solutions in operational environments such as hospitality, retail, or airports.
Strong knowledge of network engineering and configuration, including Cisco, Ubiquiti, and Aerohive systems.
Proficiency in troubleshooting Windows, iOS, and Android operating systems.
Familiarity with customer engagement platforms, self-service technologies, and digital signage systems.
Understanding of networking fundamentals such as IP addressing and basic security protocols.
Experience with Active Directory and Windows Server environments.
Network certification is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.