Jira Admin

About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ;/p>

Job Title: Jira Admin

Work Location: New York, NY (Onsite)

Roles and Responsibilities:

• Administer and troubleshoot Atlassian Cloud tools primarily Jira and Confluence including project creation custom field management automation and global administration
• Manage Jenkins CICD platform including server administration on AWS pipeline support and troubleshooting
• Support additional tools such as Postman SonarQube TestRail and GitHub including GitHub Actions and basic scripting
• Provide customer service via Jira ticketing and Slack channels responding to user queries and supporting multiple teams
• Assist with troubleshooting AWS infrastructure servers autoscaling groups load balancers security groups
  
• Required Skills Experience
• Strong knowledge of Atlassian Cloud administration JiraConfluence
• Atlassian professional certification is a plus but not required
• Experience with Jenkins administration and CICD concepts
• Familiarity with AWS administration and troubleshooting
• Proficiency with Git and GitHub including GitHub Actions
• Scripting skills in Python or Nodejs with willingness to learn new scripting languages as needed
• Ability to manage and troubleshoot automations in Jira visual builder and Script runner scripting
• Strong customer service and communication skills for real time support
• Comfortable with global administrator responsibilities and the associated risks

Work Environment Logistics

• Preferred working hours 9 to 5 Eastern Time but flexible on location US nearshore or Pacific Time acceptable
• Willingness to learn and adapt to a fast paced high responsibility environment
• Customer service and willingness to interact with multiple teams are essential
• Exposure to a variety of DevOps and QA tools is beneficial
• Cross coverage and collaboration with other team members expected
  

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ( LTIM ):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office:

In order to comply with LTIMindtree s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree s applicable processes.