Overview
On Site
Depends on Experience
Full Time
Accepts corp to corp applications
Skills
CSA
CIS
ITSM
CAD
Job Details
Job Description:
Required Skills
- Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).
- Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.
- Ability to troubleshoot, analyze, and resolve ServiceNow platform issues
- Strong understanding of ITIL practices. ITIL 4 Foundation or Higher
- 3 5+ years of ServiceNow development experience in ITSM environments.
- Hands-on experience implementing workflows and integrations in ServiceNow.
- Experience participating in testing, code reviews, and deployment activities.
- Bachelor s degree in computer science, Information Technology, or related field or 10+ years equivalent work experience may be considered in lieu of a degree.
- All the certifications are required ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) ITSM ServiceNow Certified Application Developer (CAD)
Preferred Skills
- Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development.
- Knowledge of government IT projects or large-scale enterprise environments.
- Strong documentation skills (workflows, configuration, solution design).
- Prior experience with Agile Methodology.
- Prior experience supporting state or federal government IT modernization projects
- Experience with ServiceNow development, upgrades and maintaining customizations.
- Experience working with cross-functional project teams, product owners, module contractors, IT leads.
- PMI Agile Certified Practitioner (PMI-ACP) ServiceNow Certified Technical Architect (CTA) ITIL 4 Foundation Certified Professional Scrum Master (PSM)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.