Microsoft Dynamics 365 Architect

Object Technology Solutions, Inc (OTSI) has an immediate opening for a MS Dynamics 365 Architect.

MS Dynamics 365 Architect (Onsite Malvern, PA)

Major Responsibilities:

We are seeking an experienced Microsoft Dynamics 365 Architect on a contract basis to lead the end-to-end architecture, development, and optimization of Dynamics 365 solutions within our Advice and Management division. This role is key to aligning technical solutions with business strategy, improving advisor and client engagement, and driving innovation across our digital platforms.

Architecture & Design

• Architect scalable, secure, and high-performance Microsoft Dynamics 365 (CRM and related modules) solutions for management.
• Design integrations with financial planning tools, portfolio management systems, and client portals.
• Define data models, workflows, and automation processes to streamline advisor-client interactions.

Stakeholder Collaboration

• Collaborate with product managers, business leaders, and financial advisors to translate business needs into technical solutions.
• Coordinate with enterprise architects, data teams, and integration specialists to ensure system cohesion and interoperability.

Implementation & Governance

• Oversee the customization, configuration, and deployment of Dynamics 365 solutions.
• Establish and enforce best practices in development, testing, and release management.
• Ensure alignment with internal governance frameworks and regulatory compliance (SEC, FINRA).

Innovation & Optimization

• Evaluate emerging Dynamics 365 features and third-party add-ons to enhance advisor productivity.
• Lead performance tuning efforts and drive platform improvements based on user feedback and analytics.

Qualifications & Experience Required:

• Bachelor s or master's in computer science, Information Systems, or a related field.
• 8+ years of experience in CRM architecture with a minimum of 5 years in Microsoft Dynamics 365.
• Strong understanding of management workflows and client lifecycle management.
• Expertise in Microsoft Power Platform (PowerApps, Power Automate), Azure services, and data integration tools.
• Familiarity with regulatory requirements in financial services (SEC, FINRA).
• Strong communication and stakeholder engagement skills.

Preferred Skills

• Microsoft Certifications in Dynamics 365 and Azure.
• Experience with Salesforce or other CRMs in financial services.
• Knowledge of financial planning tools like Emoney, MoneyGuidePro, or portfolio management platforms.

About us:

OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a Follow-the-Sun model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Centre based in India. These strategic locations offer our customers the competitive advantages of onshore, near shore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defence & PSUs.

Our Centre of Excellence:

• Data & Analytics
• Digital Transformation
• QA & Automation
• Enterprise Applications
• Disruptive Technologies