Overview
Skills
Job Details
Seeking a Senior Business Systems Analyst to lead requirements gathering, system analysis, and solution design for enterprise-level IT initiatives. The role involves collaborating with cross-functional teams, analyzing business processes, defining technical specifications, and supporting system enhancements and integrations. Ideal candidates will have strong analytical, documentation, and communication skills with proven experience working in Agile environments.
Key Responsibilities
Evaluate current infrastructure roles, responsibilities, and support models across distributed IT teams.
Identify opportunities for realignment of IT personnel, resources, and functions to support a centralized delivery model.
Develop strategies for optimizing the use of technical staff, infrastructure resources, and support operations.
Provide guidance on aligning infrastructure roles with future-state architecture and enterprise standards.
Collaborate with business and technical stakeholders to assess capacity, skillsets, and organizational constraints.
Identify workforce, security, and operational gaps and recommend actionable plans for role and resource optimization.
Create documentation, staffing models, and transition roadmaps to guide realignment and onboarding efforts.
Coordinate with change management and communications teams to facilitate role transitions and promote organizational adoption.
Required Qualifications
Proven experience in infrastructure strategy and technical leadership roles.
Strong knowledge of IT infrastructure components (servers, networks, storage, cloud, etc.).
Experience leading infrastructure assessments and consolidation projects, preferably in the public sector.
Familiarity with IT service management frameworks and governance models.
Ability to work collaboratively with multidisciplinary teams and executive stakeholders.
Strong analytical, documentation, and communication skills.
Preferred Qualifications
Experience in large-scale organizational change and centralization initiatives.
Prior work with public-sector clients or state agencies.
Understanding of classification analysis and resource realignment processes.
Expertise in security, identity management, and enterprise architecture frameworks.