Overview
On Site
$22 - $25 hourly
Contract - W2
Contract - Temp
Skills
Sales
Telecommunications
Laptop
Mobile Devices
Microsoft Windows
Software Support
LAN
Root Cause Analysis
Asset Management
ServiceNow
Remote Support
Data Migration
Microsoft Office
Collaboration
Technical Support
Customer Service
Computer Hardware
Network
Organized
Adaptability
Management
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Desktop Support Tech in West Palm Beach, FL.
Summary:
We're looking for a Desktop Support Tech to provide daily end-user support for staff and sales associates in a local network environment. This role involves troubleshooting hardware/software issues, configuring and upgrading equipment, maintaining network and telecom systems, and collaborating with cross-functional IT teams to resolve incidents and support projects.
Responsibilities:
* Desktop Support Tech will troubleshoot desktops, laptops, and mobile devices (Windows & Mac)
* Configure new workstations, upgrade existing equipment/software
* Support LAN/server connectivity and perform root cause analysis
* Utilize ticketing and asset management systems (ServiceNow/Ivanti a plus)
* As a Desktop Support Tech, you will re-image computers, perform data migrations/restorations
* Support Microsoft 365 applications
* Collaborate on local and national IT projects
REQUIREMENTS:
* Bachelor's degree or equivalent experience
* 3-5+ years of IT support experience
* Strong customer service (verbal & written) and emotional intelligence
* Hardware and network troubleshooting experience
* Professional presence, organized, adaptable, and able to manage competing priorities
* Ability to lift up to 50 lbs. and use a personal vehicle (mileage reimbursed)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Desktop Support Tech in West Palm Beach, FL.
Summary:
We're looking for a Desktop Support Tech to provide daily end-user support for staff and sales associates in a local network environment. This role involves troubleshooting hardware/software issues, configuring and upgrading equipment, maintaining network and telecom systems, and collaborating with cross-functional IT teams to resolve incidents and support projects.
Responsibilities:
* Desktop Support Tech will troubleshoot desktops, laptops, and mobile devices (Windows & Mac)
* Configure new workstations, upgrade existing equipment/software
* Support LAN/server connectivity and perform root cause analysis
* Utilize ticketing and asset management systems (ServiceNow/Ivanti a plus)
* As a Desktop Support Tech, you will re-image computers, perform data migrations/restorations
* Support Microsoft 365 applications
* Collaborate on local and national IT projects
REQUIREMENTS:
* Bachelor's degree or equivalent experience
* 3-5+ years of IT support experience
* Strong customer service (verbal & written) and emotional intelligence
* Hardware and network troubleshooting experience
* Professional presence, organized, adaptable, and able to manage competing priorities
* Ability to lift up to 50 lbs. and use a personal vehicle (mileage reimbursed)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.