Overview
On Site
Depends on Experience
Contract - W2
Skills
UX research
B2C
B2B
Lead
retail
e-Commerce
Visual designing
illustrator
Story Boarder
Job Details
Job Title: Lead UX research
Duration: Long Term
Location: Irving, TX. (onsite)
JOB SUMMARY:
Lead end-to-end UX research using qualitative and quantitative methods
- Translate complex findings into clear, actionable insights
- Collaborate with product, design, and engineering to shape roadmaps
- Facilitate workshops and apply service design principles
- Present research to stakeholders at all levels with clarity and impact
What We re Looking For
- 7+ years of UX research experience (B2C and/or B2B), with 3+ years in a senior or lead role
- Strong command of mixed-method research, in-person/remote research, in-depth-interview/focus group facilitation, survey design, and statistical analysis
- Proficiency in a variety of design and research tools, including online research communities, online surveys, remote research platforms, digital white boarding, video editing, and knowledge repository platforms.
- Excellent communication, storytelling, and stakeholder management skills
- Bachelor s in HCI, Psychology, Social Sciences, or related field (Master s or PhD aplus)
- Experience with personas, journey maps, service design and workshop facilitation
- Self-starter, able to take minimal direction and expand based on stakeholder needs
- Evidence of continuous learning, inquisitive mindset
- Client-service mentality with a desire to build consensus and overcome objections
Bonus Points
- Experience in retail, e-commerce, or convenience tech
- Experience in business administration, strategy, and/or marketing
- Experience as a visual designer, illustrator, story boarder, or animator
- Consulting background or work with external research vendors
Portfolio or case studies that showcase your experience, skills, and impact
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