Amazon Connect IVR QA

  • Posted 3 days ago | Updated 1 day ago

Overview

Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12

Skills

amazon connect
ivr

Job Details

Role:- Amazon Connect IVR QA

(Hybrid for St Louis MO/ Dallas, TX/ Edison, NJ/ San Ramon, CA candidates) / Remote for other location


Required Qualifications:

5+ years of experience in software testing with a focus on automation.

Hands-on experience with Amazon Connect and IVR testing.

Proven expertise in Cyara for automated contact center testing.

Experience with QTest for test case and defect management.

Proficiency in scripting languages like Python, Java, or JavaScript.

Familiarity with API testing and CI/CD integration.

Strong analytical and communication skills.

Preferred Qualifications:

Experience with additional automation tools and frameworks.

Knowledge of broader AWS services.

Certifications in software testing or QA

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