Overview
On Site
USD 104,500.00 - 184,115.00 per year
Full Time
Skills
Information Systems
Service Desk
Electronics
Logistics
Adobe AIR
Backbone.js
Military
FMS
Facets
Management
Qt
Collaboration
Tier 1
Documentation
Tier 3
Tier 2
Security Clearance
Computer Hardware
Messaging
MPE
Problem Solving
Conflict Resolution
Field Operations
Fluency
Windows PowerShell
SQL
Python
PSM
IPsec
Virtual Private Network
Splunk
Dashboard
McAfee
Innovation
Jersey
Training
Life Insurance
Job Details
Job Description
The Challenge:
Crave a technically challenging position that is also rewarding? This position is for a highly technical Multi-Function Administrator at the National ALIS Support Center, Tier 2 Service Desk. You will be responsible helping maintain fielded, operational ALIS/ODIN Nodes across the F-35 enterprise to include the security and integrity of our systems that keep our jets flying. It takes more than steel, advanced electronics and engine thrust to make the F-35 Lightning II, the world's fifth generation fighter, take flight. It is the Autonomic Logistics Information System (ALIS) that gives F-35 Lightning II operators the ability to plan, to maintain, to plan and sustain its systems over the life of the air vehicle. ALIS provides the IT backbone and capabilities to support current and future Warfighters across the U.S. and allied military services.
Special Requirements:
This position is at the F35 National ALIS Support Center supporting ALIS/ODIN. The successful candidate will serve as a Multi-Function Info Analyst supporting Partner/FMS customers in multiple regions and time zones by providing problem resolution to Tier 1 Administrators sites in all facets of the F-35 ALIS and MPE systems. This position and the NASC in general also provide daily support for and management of the US and QT OCKs as well as the OBK for the USRL.
As critical members of the NASC Team, all ALIS administrators must be able to:
Obtain and maintain Special Access Program clearance required for program access
Work various shift hours to include weekends to support customer mission requirements.
Responsibilities include, but are not limited to:
Prioritizes and works customer cases in coordination with the shift team to ensure Tier 1 customer issues are responded to quickly and driven to resolution
Ensures complete documentation of troubleshooting steps and solutions within the Service Flo case tracking system
Ensures proper hand off occurs between outgoing and incoming shift personnel to avoid lapses in open cases
Ensures cases are escalated to the appropriate Tier 3 team when appropriate
Completes weekly follow up on all open cases
Basic Qualifications
Due to the skill level/knowledge required and of the duties of this position, only the pool of current experienced candidates will be considered for Tier 2 Support staff. As well, only candidates with at least a current Secret security clearance with investigation within the last 5 years and current Program Access will be considered.
Basic Qualifications:
o At least 5 years minimum of ALIS and MPE experience required
o Deep technical knowledge of ALIS to include the current architecture of the baseline hardware, messaging flow between applications and inter-nodal messaging
o Demonstrated ALIS and MPE problem solving skills and results
o Ability to work within a team structure to jointly resolve issues
o Ability to independently work assigned projects and produce a result that improves F-35 field operations
o Interview selectees will have flexible training plans reviewed for competency prior to interview
o Interview selectees will have flexible training plans reviewed for competency prior to interview
o Fluency in at least one of the following: PowerShell, SQL, Python
o Knowledge of Portable Maintenance Aid configuration and troubleshooting to include CIU and PSM.
Desired skills
Experience with IPSEC/VPN definitions and construction
Experience with Splunk Security Log Aggregation and Dashboard construction
Experience with McAfee/Trellix products - able to check versions and apply updates
Prior experience with Service Flo is very helpful
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $104,500 - $184,115. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $120,100 - $208,150. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
The Challenge:
Crave a technically challenging position that is also rewarding? This position is for a highly technical Multi-Function Administrator at the National ALIS Support Center, Tier 2 Service Desk. You will be responsible helping maintain fielded, operational ALIS/ODIN Nodes across the F-35 enterprise to include the security and integrity of our systems that keep our jets flying. It takes more than steel, advanced electronics and engine thrust to make the F-35 Lightning II, the world's fifth generation fighter, take flight. It is the Autonomic Logistics Information System (ALIS) that gives F-35 Lightning II operators the ability to plan, to maintain, to plan and sustain its systems over the life of the air vehicle. ALIS provides the IT backbone and capabilities to support current and future Warfighters across the U.S. and allied military services.
Special Requirements:
This position is at the F35 National ALIS Support Center supporting ALIS/ODIN. The successful candidate will serve as a Multi-Function Info Analyst supporting Partner/FMS customers in multiple regions and time zones by providing problem resolution to Tier 1 Administrators sites in all facets of the F-35 ALIS and MPE systems. This position and the NASC in general also provide daily support for and management of the US and QT OCKs as well as the OBK for the USRL.
As critical members of the NASC Team, all ALIS administrators must be able to:
Obtain and maintain Special Access Program clearance required for program access
Work various shift hours to include weekends to support customer mission requirements.
Responsibilities include, but are not limited to:
Prioritizes and works customer cases in coordination with the shift team to ensure Tier 1 customer issues are responded to quickly and driven to resolution
Ensures complete documentation of troubleshooting steps and solutions within the Service Flo case tracking system
Ensures proper hand off occurs between outgoing and incoming shift personnel to avoid lapses in open cases
Ensures cases are escalated to the appropriate Tier 3 team when appropriate
Completes weekly follow up on all open cases
Basic Qualifications
Due to the skill level/knowledge required and of the duties of this position, only the pool of current experienced candidates will be considered for Tier 2 Support staff. As well, only candidates with at least a current Secret security clearance with investigation within the last 5 years and current Program Access will be considered.
Basic Qualifications:
o At least 5 years minimum of ALIS and MPE experience required
o Deep technical knowledge of ALIS to include the current architecture of the baseline hardware, messaging flow between applications and inter-nodal messaging
o Demonstrated ALIS and MPE problem solving skills and results
o Ability to work within a team structure to jointly resolve issues
o Ability to independently work assigned projects and produce a result that improves F-35 field operations
o Interview selectees will have flexible training plans reviewed for competency prior to interview
o Interview selectees will have flexible training plans reviewed for competency prior to interview
o Fluency in at least one of the following: PowerShell, SQL, Python
o Knowledge of Portable Maintenance Aid configuration and troubleshooting to include CIU and PSM.
Desired skills
Experience with IPSEC/VPN definitions and construction
Experience with Splunk Security Log Aggregation and Dashboard construction
Experience with McAfee/Trellix products - able to check versions and apply updates
Prior experience with Service Flo is very helpful
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $104,500 - $184,115. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $120,100 - $208,150. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.