Overview
Skills
Job Details
Immediate and Fully Remote opening for a ServiceNow Architect to support a 6-month implementation engagement focused on ServiceNow Hardware Asset Management Professional (HAM Pro). The ideal candidate will have hands-on experience with HAM Pro, possess a strong understanding of ITAM best practices, and provide architectural leadership to ensure the successful alignment of the implementation with business requirements.
*This role is Fully Remote and will require a commitment of 20 hours per week*
Key Responsibilities:
Lead the architectural design and implementation of ServiceNow HAM Pro.
Provide strategic guidance on hardware asset lifecycle management and governance.
Support data cleanup, asset data modeling, and integration efforts.
Collaborate with cross-functional stakeholders to ensure alignment with previously defined business requirements.
Enable accurate hardware lifecycle tracking through well-defined workflows and reconciled CMDB data.
Qualifications:
5+ years of experience architecting ServiceNow solutions, with a strong focus on ITAM.
Proven expertise with ServiceNow HAM Pro, including configuration and lifecycle workflows.
In-depth knowledge of IT Asset Management (ITAM) principles and hardware asset lifecycle processes.
Experience with third-party integrations related to asset discovery and inventory reconciliation.
CIS-HAM certification highly desirable; strong preference for candidates with at least two CIS certifications.
Strong communication and stakeholder management skills.
Preferred Certifications:
Certified Implementation Specialist HAM (CIS-HAM) Highly Preferred
Additional CIS certifications Preferred