Overview
On Site
Full Time
Skills
Revenue management
Team leadership
Customer satisfaction
Risk management
Problem solving
Quality assurance
Marketing operations
Management
Budget
Organizational skills
Strategy
Communication
Agile
DevOps
Collaboration
Innovation
KPI
Exceed
Presentations
Job Details
- Building and managing relationships with business leaders to understand their vision and goals.
- Managing multiple key large-scale projects with significant scope and complexity simultaneously within budget.
- Responsible for maintaining revenue and EBITA margins for the overall QA program.
- Organizing and leading teams based in different geographies to successfully deliver on programs.
- Synthesizing the business and technical landscape into a sound program strategy and execution plan.
- Creating a communications process to ensure stakeholders are aware of status, risks, and opportunities.
- Executive-level communication will be an on-going activity.
- Cultivating trust with all program stakeholders.
- Formulating mitigation strategies and recommending solutions. (QE/Agile/DevOps)
- Driving execution of project and program deliverables.
- Emphasizing our commitment to collaboration, innovation, and customer satisfaction (NPS).
- Providing information about the key performance indicators (KPIs) used to evaluate the success of the QA Program.
- Improving delivery and operational processes to optimize performance and value over time.
- Interacting with senior leaders across a highly matrixed environment in both IT and business communities.
- Oversee QA activities to ensure project deliverables meet / exceed established standards.
- Preparing and delivering presentations regarding program status to key stakeholders.
- Providing risk management and issue/problem resolution as required.
- Synchronizing and managing cross-project interdependencies.
- Performs other duties as assigned by the appropriate administrator.