Program Manager

Direct support over the next 4 months

• Lead and ensure enterprise service and technical support through the end of the review period.

• Monitor completion rates and coordinate follow-up with leaders to ensure timely submission of evaluations and ratings.

• Collaborate with the Communications team to develop and deliver communications that inform stakeholders about review processes, expectations, and enhancements.

• Ensure training resources are available and easily accessible for managers and employees to understand the review process and system updates.

• Maintain a feedback loop to capture employee experiences and lessons learned for the program retrospective.

• Collaborate with HR stakeholders and designated teammates to collect and synthesize performance review completion data.

• Partner with the Employee Experience team to plan the year-end program retrospective and prepare reports and recommendations for leadership on program effectiveness and future improvements.

• Collaborate with stakeholders to design and execute the 2026 performance cycle aligned with divisional and departmental strategic goals.

• Support planning for program and technical enhancements, as well as change and communication strategies.

• Lead the launch of the enterprise goal-setting process, including communications, timelines, guidance, resources, and training.

• Launch Q1 Check-Ins and communicate expectations, guidelines, and timelines to leaders and employees.

• Extensive experience designing, implementing, and managing talent and/or performance management programs in a large organization.

• Hands-on experience with HCM systems such as Oracle or Workday.

• Strong project management and change management experience.

• Proven ability to manage program deliverables, ensuring projects are completed on schedule, within scope, and within budget.

• Significant experience in workflow and program development, including requirements documentation, procedures, and implementation planning.

• Demonstrated ability to manage multiple initiatives and adapt to changing priorities, both independently and collaboratively.

• Proven experience in cross-functional collaboration, building partnerships across organizational boundaries.

• Proficiency in overseeing initiatives from concept through planning, analysis, design, testing, implementation, and transition phases, ensuring thorough management review.

• Excellent communication skills - verbal, written, and interpersonal - for engaging with senior stakeholders and diverse teams.

• Proficiency with Microsoft 365 (M365) tools, including Teams, SharePoint, Outlook, and OneDrive, to enhance collaboration, communication, and productivity in large organizations.

• Experience designing and facilitating meetings with senior stakeholders.

• Project Management Professional (PMP) certification or equivalent training, education, and experience.

• Certified Scrum Master (CSM) or equivalent certification and experience.