Senior Systems Engineer

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

Authentication
Cloud Computing
Collaboration
Communication
Computer Science
Documentation
KPI
Leadership

Job Details

We are looking for Senior Systems Engineer for our client in Baltimore, MD
Job Title: Senior Systems Engineer
Job Location: Baltimore, MD
Job Type: Contract
Job Description:
Pay Range: $84hr - $87hr
  • The Senior Systems Engineer will develop and implement solutions within the email collaboration environment using best practices.
  • This role supports projects, creates automation, manages integrations, provides technical guidance, and ensures efficient and secure operation of Microsoft 365 and Exchange services in a hybrid environment.
  • The position requires strong expertise in Microsoft 365 technologies, troubleshooting complex issues, and mentoring junior staff.
Requirement/Must Have:
  • Bachelor s degree in computer science or related field.
  • Excellent verbal and written communication skills.
  • Certifications in this field are a plus.
Experience:
  • Experience designing and implementing on-prem and cloud-based email and collaboration solutions.
  • Experience managing Exchange and Microsoft 365 platform services in a hybrid environment.
  • Previous IT work lead experience preferred.
  • Previous government IT experience preferred.
Responsibilities:
  • Develop and implement new solutions in the email collaboration environment.
  • Participate in projects affecting the email collaboration space.
  • Create automation for routine tasks and special initiatives.
  • Develop and implement integrations with applications and processes.
  • Interface with internal and external stakeholders to obtain project buy-in.
  • Develop and present KPIs and reports to senior leadership.
  • Create and review documentation of systems and processes.
  • Troubleshoot Outlook issues including configuration, delegations, shared mailboxes, Autodiscover, email tracking, meeting errors, delayed delivery, restoration, and archive issues.
  • Troubleshoot Teams issues including sites, channels, app integrations, permissions, calendar issues, and restorations.
  • Manage email archive solutions.
  • Handle client escalations and priority issues.
  • Mentor junior staff in technical areas.
Should Have:
  • Hands-on experience configuring single sign-on for SaaS and hybrid applications.
  • Expertise in deploying and supporting Microsoft 365 Copilot.
  • Experience securing on-prem and cloud-based email and collaboration services.
Skills:
  • Expert knowledge of Microsoft 365 products and solutions.
  • Experience managing directory synchronization into Azure AD.
  • Deep understanding of federation, authentication, SSO, and sync processes.
  • Knowledge of email filtering tools.
  • Expertise in Microsoft Purview and collaboration security.
  • Strong skills in scripting tools such as PowerShell and MS Graph.
  • Ability to troubleshoot and resolve Level 3 incidents.
Qualification And Education:
  • Bachelor s degree in computer science or related field.
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