Overview
On Site
Full Time
Skills
Business Process
Performance Metrics
Access Control
Backup
Disaster Recovery
Productivity
Documentation
Change Management
Information Technology
Computer Science
Business Administration
Confluence
SQL
Python
Windows PowerShell
System Monitoring
Performance Tuning
Computer Networking
Communication
Technical Support
Management
Scripting
JIRA
Workflow
iManage
Document Management
Customization
ITIL
Cloud Computing
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2071318
Job Description:
Apex Systems is seeking a Business Applicatons System Administrator to work onsite in Washington, D.C.
Summary:
As a System Administrator, you will be responsible for managing, supporting, and optimizing a variety of business-critical applications, including iManage, eRooms, Confluence, and Jira. You will ensure that these systems operate efficiently, securely, and reliably, supporting business processes and ensuring smooth collaboration across teams.
Responsibilities:
Administer and support core business applications: iManage, eRooms, Confluence, and Jira.
Perform system configuration, updates, and patches to ensure applications are running at peak performance and meet business needs.
Troubleshoot issues related to application performance, user access, and integration between systems.
Monitor system health, logs, and performance metrics, identifying and resolving any potential problems or bottlenecks.
Manage user accounts, permissions, and roles to ensure proper access control.
Regularly assess system performance and implement improvements to optimize speed, efficiency, and reliability of the applications.
Ensure proper backup and disaster recovery procedures are in place and tested for business applications.
Help configure and maintain custom workflows, automations, and add-ons in Confluence and Jira to enhance team productivity.
Create and maintain documentation for system configurations, processes, workflows, and troubleshooting procedures.
Regularly review and apply software updates, patches, and security fixes to ensure applications remain secure and up-to-date.
Participate in change management processes, ensuring smooth transitions when new versions or configurations are implemented.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
3-5 years of experience in administering business applications, specifically iManage, eRooms, Confluence, and Jira, or similar systems in an enterprise environment.
Proficient in administering and supporting iManage, eRooms, Confluence, and Jira.
Familiarity with SQL and basic scripting (e.g., Python, PowerShell) for automation and troubleshooting.
Experience with system monitoring and performance tuning for business applications.
Basic knowledge of networking concepts, security practices, and integration techniques.
Strong diagnostic skills to identify issues and implement timely solutions in business-critical applications.
Ability to work cross-functionally with different teams, including IT, development, and business units, to implement solutions and enhancements.
Excellent verbal and written communication skills to document processes, collaborate with team members, and provide end-user support.
Ability to handle multiple tasks and priorities, managing both day-to-day support as well as long-term project initiatives.
Desirable Skills:
Experience with application-specific scripting or configuration (e.g., Jira workflows, iManage document management customization).
Familiarity with ITIL framework or similar methodologies for IT service management.
Experience with cloud-based implementations or hybrid environments for business applications.
Other:
Current Public Trust preferred, especially with a DOJ Public Trust, but not required.
All candidates must be willing to work on-site in D.C. for 5 days a week
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Apex Systems is seeking a Business Applicatons System Administrator to work onsite in Washington, D.C.
Summary:
As a System Administrator, you will be responsible for managing, supporting, and optimizing a variety of business-critical applications, including iManage, eRooms, Confluence, and Jira. You will ensure that these systems operate efficiently, securely, and reliably, supporting business processes and ensuring smooth collaboration across teams.
Responsibilities:
Administer and support core business applications: iManage, eRooms, Confluence, and Jira.
Perform system configuration, updates, and patches to ensure applications are running at peak performance and meet business needs.
Troubleshoot issues related to application performance, user access, and integration between systems.
Monitor system health, logs, and performance metrics, identifying and resolving any potential problems or bottlenecks.
Manage user accounts, permissions, and roles to ensure proper access control.
Regularly assess system performance and implement improvements to optimize speed, efficiency, and reliability of the applications.
Ensure proper backup and disaster recovery procedures are in place and tested for business applications.
Help configure and maintain custom workflows, automations, and add-ons in Confluence and Jira to enhance team productivity.
Create and maintain documentation for system configurations, processes, workflows, and troubleshooting procedures.
Regularly review and apply software updates, patches, and security fixes to ensure applications remain secure and up-to-date.
Participate in change management processes, ensuring smooth transitions when new versions or configurations are implemented.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
3-5 years of experience in administering business applications, specifically iManage, eRooms, Confluence, and Jira, or similar systems in an enterprise environment.
Proficient in administering and supporting iManage, eRooms, Confluence, and Jira.
Familiarity with SQL and basic scripting (e.g., Python, PowerShell) for automation and troubleshooting.
Experience with system monitoring and performance tuning for business applications.
Basic knowledge of networking concepts, security practices, and integration techniques.
Strong diagnostic skills to identify issues and implement timely solutions in business-critical applications.
Ability to work cross-functionally with different teams, including IT, development, and business units, to implement solutions and enhancements.
Excellent verbal and written communication skills to document processes, collaborate with team members, and provide end-user support.
Ability to handle multiple tasks and priorities, managing both day-to-day support as well as long-term project initiatives.
Desirable Skills:
Experience with application-specific scripting or configuration (e.g., Jira workflows, iManage document management customization).
Familiarity with ITIL framework or similar methodologies for IT service management.
Experience with cloud-based implementations or hybrid environments for business applications.
Other:
Current Public Trust preferred, especially with a DOJ Public Trust, but not required.
All candidates must be willing to work on-site in D.C. for 5 days a week
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.