Overview
On Site
USD 39.59 - 45.84 per hour
Contract - W2
Contract - Independent
Skills
C++
Application Support
Database administration
Network design
Cloud computing
Vulnerability management
Microsoft SQL Server
Network protocols
Incident management
Change management
Analytical skill
Technical writing
Knowledge base
Knowledge sharing
Microsoft technologies
A/B testing
Active Directory
Computer hardware
Configuration Management
Customer support
Online training
Management
Database
Microsoft SSIS
Extract
transform
load
Routers
Switches
Firewall
Virtualization
IMPACT
Planning
Collaboration
ROOT
Regulatory Compliance
Policies
Documentation
Information retrieval
.NET
Software development
Finance
Accounting
Marketing
Creativity
Legal
Artificial intelligence
Insurance
Job Details
Description
We are seeking an Application Support Analysts based in Pittsburgh, Pennsylvania. In this role, you will be involved in various aspects of application support, including troubleshooting complex bank enterprise applications, database management, and network infrastructure maintenance. This role also involves working with cloud computing concepts and platforms, and you will be expected to manage and support applications in cloud environments.
Responsibilities
Troubleshoot and provide support for complex bank enterprise applications, including application upgrades, vulnerability management, and custom-built applications
Manage database systems like SQL Server and SSIS ETL functionality, including rewriting complex queries and performing database maintenance tasks
Handle network protocols and infrastructure components, including routers, switches, and firewalls
Utilize monitoring and diagnostic tools for proactive system health monitoring and troubleshooting
Work with virtualization technologies and containerization platforms
Familiarize yourself with cloud computing concepts and platforms, and manage and support applications in cloud environments
Handle incident management, including ticket triaging, prioritization, resolution, and escalation in line with defined SLAs
Maintain proficiency in change management processes, including assessing the impact of changes, planning deployments, and executing change implementation
Communicate technical information clearly and concisely to both technical and non-technical stakeholders
Collaborate effectively with cross-functional teams and build positive working relationships
Utilize advanced analytical skills to analyze complex technical issues, identify root causes, and develop effective solutions
Prioritize tasks based on business impact and urgency, and ensure compliance with regulatory standards and organizational policies in all application support activities
Create comprehensive technical documentation, including system configurations, troubleshooting guides, and knowledge base articles
Maintain accurate and up-to-date documentation to facilitate knowledge sharing and enhance support efficiency.Analy
Requirements
Must have a minimum of 5 years experience in the role of Application Support Engineer
Proficiency in Database management and configuration is required
Experience in working with EO/IR systems is essential
Proficiency in Microsoft tools and applications is a must
Must have experience in AB Testing and its applications
Knowledge and experience in Active Directory is required
Must have the ability to troubleshoot and resolve issues related to Computer Hardware
Experience in Configuration Management is a must
Proficiency in SSIS ETL is required
Must have knowledge and experience in .NET C++ programming
Application Support skills are essential for this role
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are seeking an Application Support Analysts based in Pittsburgh, Pennsylvania. In this role, you will be involved in various aspects of application support, including troubleshooting complex bank enterprise applications, database management, and network infrastructure maintenance. This role also involves working with cloud computing concepts and platforms, and you will be expected to manage and support applications in cloud environments.
Responsibilities
Troubleshoot and provide support for complex bank enterprise applications, including application upgrades, vulnerability management, and custom-built applications
Manage database systems like SQL Server and SSIS ETL functionality, including rewriting complex queries and performing database maintenance tasks
Handle network protocols and infrastructure components, including routers, switches, and firewalls
Utilize monitoring and diagnostic tools for proactive system health monitoring and troubleshooting
Work with virtualization technologies and containerization platforms
Familiarize yourself with cloud computing concepts and platforms, and manage and support applications in cloud environments
Handle incident management, including ticket triaging, prioritization, resolution, and escalation in line with defined SLAs
Maintain proficiency in change management processes, including assessing the impact of changes, planning deployments, and executing change implementation
Communicate technical information clearly and concisely to both technical and non-technical stakeholders
Collaborate effectively with cross-functional teams and build positive working relationships
Utilize advanced analytical skills to analyze complex technical issues, identify root causes, and develop effective solutions
Prioritize tasks based on business impact and urgency, and ensure compliance with regulatory standards and organizational policies in all application support activities
Create comprehensive technical documentation, including system configurations, troubleshooting guides, and knowledge base articles
Maintain accurate and up-to-date documentation to facilitate knowledge sharing and enhance support efficiency.Analy
Requirements
Must have a minimum of 5 years experience in the role of Application Support Engineer
Proficiency in Database management and configuration is required
Experience in working with EO/IR systems is essential
Proficiency in Microsoft tools and applications is a must
Must have experience in AB Testing and its applications
Knowledge and experience in Active Directory is required
Must have the ability to troubleshoot and resolve issues related to Computer Hardware
Experience in Configuration Management is a must
Proficiency in SSIS ETL is required
Must have knowledge and experience in .NET C++ programming
Application Support skills are essential for this role
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.