Business Product Manager - Digital

RESPONSIBILITIES:
Kforce has a client in Orlando, FL that is seeking a Business Product Manager - Digital.

Summary:
The Business Product Manager sits at the intersection of business strategy, technology, and customer experience, essentially acting as the bridge between commercial goals and digital delivery. By collaborating with key platform stakeholders, the Business Product Manager, Digital will leverage their technical expertise to gather and translate business requirements into technical requirements and guide the design, development, and implementation of Signature's Digital platforms, including our website and portal (post log-in experience).

Responsibilities:
* Acts as a business leader of the product and leads and defines product line strategy, product roadmaps and identifies business opportunities
* Works closely with various departments to improve processes enabled through the technologies implemented
* Regularly engage with a diverse user community to capture feedback and present to leadership on the overall product health and roadmap progress to ensure resources and priorities are focused and aligned with the needs of the business with a primary focus on creating a frictionless customer experience
* Provides the guiding vision for the product and acts as a business leader of the product
* Works closely with departments to understand needs and translates them into appropriate application functionality
* Leads and defines product line strategy, product roadmaps and identifying business opportunities
* Works closely with departments to improve processes enabled through the technologies implemented
* Builds functional specifications for future releases
* Represents the best interest of the Departments in high level technical design

REQUIREMENTS:
* Bachelor's degree in Business, Marketing, Information Systems, or related field
* Master's degree (MBA or MS in Digital Strategy, Data Analytics, or Product Management) preferred
* 7-10 years of experience in product management, digital transformation, or related roles
* Proven track record managing end-to-end digital product lifecycles (ideation, design, build, launch, optimization)
* Experience operating in agile environments, ideally as a Product Owner or Business Product Manager in Scrum teams
* Strong background in business process design and requirements translation between business and IT
* Demonstrated success in driving cross-functional collaboration with marketing, sales, IT, and operations
* Exposure to CRM platforms (e.g., Microsoft Dynamics 365, Salesforce) and skilled in customer-facing digital products (e.g., websites, portals, mobile apps) and systems (e.g., Agolia, Strapi, Clouinary, Auth0)
* Experience with user experience design (UX/UI) and familiarity with tools such as Figma, Miro, or similar
* Prior work in a B2B or service-oriented industry (aviation, hospitality, travel, or logistics a plus)
* Deep understanding of agile and lean product management methodologies, including writing and managing epics, features, and user stories
* Proficiency in JIRA and other agile project management tools to manage backlogs, sprints, and reporting
* Strong business acumen with the ability to connect digital initiatives to commercial outcomes
* Excellent stakeholder management and influencing skills across technical and non-technical teams
* Analytical mindset with ability to leverage digital analytics tools (Google Analytics, Power BI, Adobe Analytics, etc.)
* Knowledge of API integrations, content management systems (CMS), and data governance principles

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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