ERP Support Specialist

  • Hauppauge, NY
  • Posted 16 days ago | Updated 4 hours ago

Overview

On Site
USD 75,000.00 - 85,000.00 per year
Full Time

Skills

Inventory Management
Management
Help Desk
Inventory
Supply Chain Management
Computer Hardware
Operating Systems
Technical Support
Epicor
Microsoft Operating Systems
Microsoft Windows Server
Microsoft Windows
Microsoft Excel
Microsoft Office
Disk Imaging
Communication
Computer Science
Information Technology
Conflict Resolution
Problem Solving
Analytical Skill
Business Process
Enterprise Resource Planning
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

We are in search of an ERP Support Specialist to join our team located in HAUPPAUGE, New York. This role primarily involves managing, configuring, and implementing our Enterprise Resource Planning (ERP) systems, particularly focusing on inventory management, finance, and supply chain. In addition, the role includes providing comprehensive technical support across the organization and managing daily help desk operations.

Responsibilities:
Implementing, maintaining, and supporting ERP systems to meet the needs of the business
Aligning ERP solutions with effective business processes in inventory, finance, and supply chain by collaborating with different business units
Assisting with technical issues and queries related to computer systems, software, and hardware
Troubleshooting hardware/software issues, including computer and printer related problems
Prioritizing daily support tasks independently and effectively
Updating and modifying software applications and operating systems
Documenting configurations, support procedures, and system changes accurately
Providing high-quality, timely technical support and guidance to employees across the organization
Contributing technical expertise to IT-related projects as needed, ensuring smooth execution.

Requirements

Minimum of 2 years of experience in a similar role as an ERP Support Specialist
Proficiency in Epicor ERP and other ERP solutions
Strong knowledge of Windows Server and Windows 11
Proficient with Excel and the full Office 365 suite
Experience in computer imaging
Demonstrated ability to troubleshoot and resolve ERP related issues
Excellent communication and interpersonal skills
Ability to work independently and in a team environment
Bachelor's degree in Computer Science, Information Technology, or a related field preferred
Strong problem-solving and analytical skills
Understanding of business processes and how they relate to ERP functionality.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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