O365 Messaging Architect

Position: O365 Messaging Architect

Location: Englewood Cliffs, New Jersey(onsite)

O365 Messaging Architect with expert level knowledge on Power shell

should have handled Greenfield and Tenant to Tenant migration

Knowledge on Proofpoint.

Should have hybrid infra knowledge

Provide L3-level support for Exchange Online and hybrid Exchange environments.

Proofpoint experience is must

Should have good experience in Powershell and should be able to develope scripts for bulk operations.

Troubleshoot and resolve complex issues related to mail flow, mailbox access, transport rules, and Exchange Online Protection (EOP).

Handle escalations from L1 and L2 teams, ensuring timely resolution within SLA

Perform root cause analysis and implement permanent fixes for recurring issues.

Manage and support hybrid configurations (Exchange Online + Exchange On-Prem).

Collaborate with Microsoft support for unresolved or critical issues.

Monitor service health, usage reports, and alerts via Microsoft 365 Admin Center.

Assist in migration projects (e.g., Exchange On-Prem to Exchange Online).

Maintain and update technical documentation and knowledge base articles.

Participate in on-call rotations and provide support during critical incidents.

SharePoint and Onedrive experience will de added advantage.

Required Skills:

Deep understanding of Exchange Online architecture and services.

Experience with PowerShell scripting for Exchange Online administration.

Knowledge of Active Directory, Azure AD, and identity federation (ADFS, SSO).

Familiarity with Microsoft 365 Security & Compliance Center.

Strong troubleshooting skills in Outlook connectivity, OWA, MFA, and mobile device access.

Experience with email security, SPF/DKIM/DMARC, and anti-spam/anti-phishing policies.

Note: Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure