IAM Consultant

Roles and Responsibilities:

• Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement.
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Hands on experience on SPLUNK and DYNATRACE to build telemetry around service.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
• Practice sustainable incident response and blameless postmortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
• Work with a global team spread across tech hubs in multiple geographies and time zones
• Share knowledge and mentor junior resources

Mandatory skills:

• Production support experience pertaining to identity and access management
• Strong knowledge of Application integration using Oauth, Openid connect, SAML.
• Experience in SSO, Multifactor authentication, user journey, Biometric authentication, device based authentication.
• Experience in certificate management, PKI, private and public key, certificate based authentication such as mutual TLS.
• Good understanding of Linux operating systems, should be familiar with Linux commands and shell scripting
• Cloud knowledge is mandatory, should have experience deploying applications in cloud infra such as AWS, Azure.
• Handling critical production Incidents
• Devops experience
• Strong knowledge of Jenkins, XLR, groovy, should be able to automate tasks using Jenkins and XLR
• Experience on Chef habitat based deployment, should be able to troubleshoot chef issues.
• Strong knowledge of IAM domain, should have worked on IAM solutions such as ISAM, Okta, ForgeRock, SailPoint etc.
• Should have experience setting up new IAM infrastructure including deployment and configuration.
• Strong problem solving and analytical abilities. Should be able to lead and resolve production critical issues

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .