Offshore Insider Personalization Implementation

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Insider Personalization Implementation
Insider
Insider Personalization
roadmap
manage integrations
SDKs
CRM
ESP

Job Details

Offshore Insider Personalization Implementation
Remote

Long Term
Contract

Role Summary

This role will lead the Insider platform implementation, working closely with stakeholders across marketing, digital, and technology functions to drive discovery, define the roadmap, manage integrations, and ensure successful deployment.

Key Responsibilities

  • Serve as the Insider platform expert and project lead, responsible for managing all phases of the implementation.
  • Run stakeholder discovery sessions to identify goals, personalization use cases, and target journeys.
  • Build and maintain a detailed project plan, timeline, and communication cadence.
  • Collaborate with internal teams and Insider s solution engineers for technical setup and integration.
  • Support integration across web/mobile SDKs, CRM, ESP, and analytics tools.
  • Oversee campaign configurations, UAT, and internal enablement/training.
  • Provide ongoing updates, documentation, and risk management for stakeholders.

Required Qualifications

  • Hands-on experience with Insider platform implementation (must-have).
  • 5+ years of experience leading digital transformation or marketing technology projects.
  • Expertise in omnichannel personalization, journey orchestration, and customer segmentation.
  • Strong knowledge of digital ecosystems web/mobile, CRM, ESP, analytics.
  • Proven success in client-facing project leadership roles.
  • Excellent written and verbal communication skills.

Preferred Qualifications

  • Experience supporting US-based retail or wellness clients.
  • Background in growth marketing, digital strategy, or customer experience programs.
  • Familiarity with platforms like Salesforce Marketing Cloud, Klaviyo, or similar.

Munesh

,

CYBER SPHERE LLC

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