AgentForce Sales Cloud Tech Lead Manufacturing/Telecom Domain

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Salesforce.com
Telecommunications
Manufacturing

Job Details

Title: AgentForce Sales Cloud Tech Lead Manufacturing/Telecom Domain

Location: Chicago, IL (Onsite)

Experience Level: 10+ Years

Job Description

We are seeking an experienced AgentForce Sales Cloud Tech Lead to drive innovation, architecture, and seamless delivery of Salesforce Sales Cloud and AgentForce solutions for enterprise-scale clients. This is a solo, client-facing role requiring exceptional communication skills and deep technical expertise.

Responsibilities

  • Oversee application support, enhancements, and production for AgentForce solutions integrated with Salesforce Sales Cloud.

  • Lead design, architecture, and technical solutioning for scalable Salesforce environments, including:

    • Scenario planning and customer journey mapping

    • System flow design and solution prototyping

    • Configuration, testing, and user training

  • Translate business requirements into robust technical implementations on the AgentForce platform, ensuring best practices and alignment with business goals.

  • Mentor and guide development teams, conducting code reviews and fostering growth.

  • Define and manage the technical roadmap for Salesforce and AgentForce, staying updated with platform innovations and driving continuous improvement.

Required Skills & Qualifications

  • 10+ years of experience in Salesforce ecosystems, including Sales Cloud and AgentForce.

  • Proven expertise in Apex, Lightning Web Components (LWC), REST/SOAP integrations, and Salesforce deployment best practices.

  • Strong background in manufacturing or telecom domains.

  • Experience leading production support, architecture, and enhancements for Salesforce environments.

  • Ability to manage onshore/offshore teams and collaborate with cross-functional stakeholders.

  • Excellent communication and presentation skills for direct client engagement.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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