NOC Engineer

Overview

Remote
50 - 60
Contract - W2
Contract - 6 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

NOC
Network Design
Network
Linux
Network Operations Center
Border Gateway Protocol
Cisco
Cisco Certifications
Cloud Computing
Collaboration
Docker
Incident Management
DNS
Continuous Integration
Kubernetes
Orchestration
Real-time
ROOT
Juniper
JIRA
JNCIA
TCP/IP
JNCIS
SAN
SaaS
System Administration
System Monitoring
Terraform
Virtual Private Network
Computer Networking

Job Details

Title: NOC Engineer
Location- Remote

Key Responsibilities:
● Monitor public cloud infrastructure (compute, storage, networking, and
Kubernetes clusters) using observability tools like Prometheus, Grafana, and internal
dashboards.
● Identify, triage, and respond to real-time alerts and incidents to prevent or minimize
customer impact.
● Perform first-level troubleshooting of system issues, including host failures, degraded
services, and latency incidents.
● Escalate critical issues to CloudOps Engineering, Network Infrastructure, or Security
teams following predefined runbooks and escalation paths.
● Maintain clear documentation of incidents, resolutions, and system changes in the
ticketing system (e.g., Jira, PagerDuty, or internal tooling).
● Write and update operational playbooks to standardize response procedures for cloud
infrastructure issues.
● Collaborate in post-incident reviews with the Network Infrastructure and CloudOps teams
to identify root causes and help implement long-term fixes.
Qualifications:
● 2+ years of experience in a NOC, cloud operations, or system monitoring role, preferably
in a public cloud or SaaS environment.
● Strong understanding of Linux systems, networking concepts (TCP/IP, DNS, VPN, BGP),
and system administration basics.
● Experience working with Juniper and Arista network equipment, including basic
configuration and troubleshooting.
● Familiarity with container orchestration and cloud-native tools (e.g., Kubernetes, Docker)
is a plus.
● Excellent troubleshooting skills and ability to work calmly in high-pressure, time-sensitive
situations.
● Strong communication skills with the ability to write clear incident reports and Cloud
Operations playbooks.
● Experience with services (e.g., Droplets, VPCs, Load Balancers, Spaces)
is highly preferred.
Preferred Qualifications:
● Certifications in Juniper (e.g., JNCIA, JNCIS) or Cisco (e.g., CCNA) technologies.
● Familiarity with Infrastructure-as-Code tools (e.g., Terraform) and CI/CD pipelines.
● Prior experience in high-availability cloud environments and large-scale incident
management.

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