Overview
On Site
$35,000 - $38,000
Full Time
Skills
MS office
Microsoft Operating System
desktop support
ServiceNow
Job Details
- Minimum 12 months hands on experience as deskside/Onsite support/local IT engineer.
- Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills
- Good on ticketing tools (ServiceNow)
- Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)
- Strong desktop support knowledge including hardware, software, and networking concepts
- To take ownership of user problems and be proactive when dealing with user issues
- Respond to enquiries from staff and help them resolve any hardware or software problems
- Maintain a log of any software or hardware problems detected
- Support users in the use of Computer equipment by providing necessary training and advice
- Administer Hardware maintenance for all desktop IT equipment