Overview
Skills
Job Details
Job Title: OS lifecycle lead/OS systems Lead II (must have PM Skills)
Location: Remote
Duration: 12 months contract
Manage Windows and macOS lifecycle transitions - from beta testing new releases to retiring out-of-date versions, in collaboration with internal team and managed service provider
Leveraging automation and self-service tools, maintain and improve OS provisioning, onboarding & offboarding processes (Autopilot & Jamf DEP)
Ensure overall compliance of OS features, settings and policies, overseeing the remediation and documentation of any gaps
Discovery, enablement and delivery of new OS features, best practices, improvements or automations that can improve security, reporting and user experience
Work with virtualization, OT and security teams to ensure uniform alignment with company compliance and usability expectations
Provide direction, oversight and ensure timely delivery of managed service provider projects and delivery efforts
In collaboration with managed service provider, create and update knowledge base articles, runbooks and critical KPIs for OS systems and related technologies
Serve as backup escalation point for Intune SME
Skills:
Experience with managing IoT/OT/Process systems and the unique challenges they present
Excellent communication, collaboration, and problem-solving skills
Ability to work independently and as part of a team
Ability to manage multiple projects and prioritize workload independently
Customer-focused and service-oriented mindset
Certifications in Windows and macOS administration or platforms
Previous experience working in large, cross-functional teams/partnering with MSPs.
Agile certification(s)
An ideal candidate will possess a deep knowledge of and hands on experience managing Operation
System tools and processes such as
OS lifecycle management
MECM (SCCM), Intune, Jamf
Autopilot, DEP
CSP s, GPO s
AppleScript, PowerShell, Python, etc.
Cloud platforms and services, such as Azure, AWS, Office 365, etc.
Microsoft GraphAPI, MS SQL
Automation technologies to streamline manual processes and enhance capabilities