Application Analyst

Overview

On Site
USD 40.00 - 45.00 per hour
Full Time

Skills

Mergers and Acquisitions
Information Systems
Relational Databases
Oracle
Microsoft SQL Server
Writing
Technical Support
Testing
Repair
Preventive Maintenance
Reporting
Business Process
Database
Crystal Reports
SQL
Tableau
Documentation
Quality Assurance
Root Cause Analysis
C#
Tablet
Warehouse
TCM
DICE

Job Details

JOB TITLE: Application Analyst
JOB LOCATION: Boston MA
WAGE RANGE*: $40-$45
JOB NUMBER: 25-03083

REQUIRED EXPERIENCE:


Minimum Experience and Required Skills
  • Four (4) years of experience in information systems programming
  • Three (3) years of experience working with relational databases (Oracle or Microsoft SQL Server)
  • Three (3) years hands-on experience writing SQL queries with multiple tables

JOB DESCRIPTION

The Application Analyst will be a member of the Transit Applications Team in the MBTA IT Department. The candidate will be responsible for learning the applications supported, level 2 & 3 user support, minor programming tasks, extensive pre-release testing, and other support tasks for enterprise-wide applications. These include but are not limited to applications that track vehicle repair, including preventive maintenance, warranty, components, and reporting; facilities and Maintenance of Way, including assets such as buildings and subway track; and the application that supports warehouse and stockroom activities

Duties and Responsibilities:
  • Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the IT perspective
  • Learn the business process, how it is reflected in the application use, and the supporting database table structure
  • Write and test reports utilizing Crystal Reports, SQL language, Tableau or other query tools
  • Work with users to resolve tiers 2 and 3 application or technical problems
  • Work with users to define business requirements; prepare detailed specifications for requested improvements
  • Design/implement proof of concept
  • Implement processes within the application
  • Produce succinct production documentation or job aide
  • Perform application testing on enhancements, upgrades, or modification projects
  • Train users on application functions, features and operations
  • Troubleshoot and identify root cause analysis for application issues
  • Interface coding and modifications using APIs, C#, other tools as needed
  • Understand and triage mobile/tablet issues
  • Understand and triage warehouse scanner and barcode printer issues

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

#Dice
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