Overview
Skills
Job Details
About the Role:
We are looking for a seasoned and proactive Lead Oracle Transportation Management (OTM) Consultant to deliver end-to-end operational support for Oracle TMS modules. This role demands a deep expertise in OTM functionalities, business-specific customizations, and strong collaboration with both business stakeholders and technical teams. You will play a key role in maintaining system efficiency, driving performance improvements, and ensuring comprehensive solution documentation and delivery.
Key Responsibilities:
Provide comprehensive operational support for Oracle Transportation Management (OTM) modules.
Analyze and support custom OTM business processes and configurations.
Guide team members on business workflows aligned with client-specific processes.
Develop new support documentation and maintain/enhance existing materials.
Collaborate with stakeholders to gather requirements and create detailed Functional and Technical Specification Documents.
Facilitate mapping workshops and define integration specifications for external systems (e.g., Order Release, Shipment Status, Voucher, Documents).
Troubleshoot and resolve critical configuration issues, including planning, rating, and system performance challenges.
Monitor and address agent failures using OTM system logs.
Configure Out XML Profiles and integrate with external systems.
Develop and maintain integrations using SOAP/REST web services.
Essential Skills:
Deep expertise in Oracle Transportation Management (OTM) modules and core functionalities.
Strong knowledge of Order Management and Shipment Management in OTM.
Proficiency in BPA (Business Process Automation), Rate and Contract Management, and overall OTM configuration and administration.
Hands-on experience with OTM screen sets, manager layouts, advanced layouts, custom actions, action checks, ACLs, Business Monitor, event tracking configurations, and user settings.
Familiarity with Commitment Allocation, Commitment Count, and Capacity Limit configurations.
Proven ability to configure rates, itineraries, and equipment within OTM.
Skilled in preparing interface mapping specifications and leading mapping workshops.
Strong troubleshooting and debugging abilities for OTM configuration and agent-level issues.
Solid understanding of integration settings, saved queries, BN rules, external system configurations, web services (SOAP/REST), auto-assignment rules, domain grants, and stylesheet customization.
Experience with recurring jobs and Virtual Private Database (VPD) profiles.
Desirable Skills:
Exposure to other Oracle Supply Chain Management (SCM) modules.
Capability to mentor and train junior consultants.
Strong analytical thinking and problem-solving skills.
Excellent communication and interpersonal abilities.