Overview
On Site
USD 18.00 - 21.00 per hour
Full Time
Skills
Interfaces
Network
Laptop
Printers
BMC Remedy
Reporting
Team Leadership
Documentation
Windows Client
Help Desk
Microsoft Windows
Computer Hardware
Active Directory
Technical Support
Customer Service
Remote Support
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
Maintains, troubleshoots, and provides technical deployment for laptop and desktop computer build process.
Deploys new hardware to end-users while ensuring appropriate user settings and user satisfaction.
Work on requisitions of new equipment to determine application needs for new and existing users.
Interfaces with systems administrators to ensure appropriate logins/passwords are created for corporate applications and network resources.
Must be prepared to contact remote users and other employees to determine the status of login creation and to retrieve necessary files from existing users.
Perform hardware upgrades (memory installs, hard drive upgrades) as required.
Must be able to lift desktops, laptops, monitors, printers and other IT related equipment.
Complete assigned tickets in timely manner.
Perform software builds on computers for new hires and/or transferred employees.
Perform software builds on computer/hard drives for special requests or special projects as required.
Maintain Remedy/Asset Center tracking software with up to date information on ticket progress.
Report errors/issues with builds to Build Team Lead.
Contribute to Build Teams operation documentation as required.
Adhere to the values of Client.
Skills
Desktop, Windows 10, Troubleshooting, Support, Hardware, Active directory, Technical support, Imaging, Deployment, Windows, Customer service, Help desk support
Top Skills Details
Desktop,Windows 10,Troubleshooting,Support,Hardware,Active directory,Technical support,Imaging,Deployment
Additional Skills & Qualifications
Someone who has solid tech skills, but can be teachable.
Willing to work hard, and is self-motivated.
Good customer service skills. Able to be front facing with clients, and to be able to interact well with other desktop support personnel.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Owings Mills,MD.
Application Deadline
This position is anticipated to close on Sep 27, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Maintains, troubleshoots, and provides technical deployment for laptop and desktop computer build process.
Deploys new hardware to end-users while ensuring appropriate user settings and user satisfaction.
Work on requisitions of new equipment to determine application needs for new and existing users.
Interfaces with systems administrators to ensure appropriate logins/passwords are created for corporate applications and network resources.
Must be prepared to contact remote users and other employees to determine the status of login creation and to retrieve necessary files from existing users.
Perform hardware upgrades (memory installs, hard drive upgrades) as required.
Must be able to lift desktops, laptops, monitors, printers and other IT related equipment.
Complete assigned tickets in timely manner.
Perform software builds on computers for new hires and/or transferred employees.
Perform software builds on computer/hard drives for special requests or special projects as required.
Maintain Remedy/Asset Center tracking software with up to date information on ticket progress.
Report errors/issues with builds to Build Team Lead.
Contribute to Build Teams operation documentation as required.
Adhere to the values of Client.
Skills
Desktop, Windows 10, Troubleshooting, Support, Hardware, Active directory, Technical support, Imaging, Deployment, Windows, Customer service, Help desk support
Top Skills Details
Desktop,Windows 10,Troubleshooting,Support,Hardware,Active directory,Technical support,Imaging,Deployment
Additional Skills & Qualifications
Someone who has solid tech skills, but can be teachable.
Willing to work hard, and is self-motivated.
Good customer service skills. Able to be front facing with clients, and to be able to interact well with other desktop support personnel.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Owings Mills,MD.
Application Deadline
This position is anticipated to close on Sep 27, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.