UX Product Designer

Job#: 3017267

Job Description:

User Experience (UX) Product Designer

• Work on dynamic, highly collaborative, cross-functional teams, driving design and user research practices and activities throughout the development of digital products and services. Our products and services are created to support business needs for customers, field personnel, and internal and external users. Digital product teams utilize lean/agile and user-centered processes to drive innovation and iteration through frequent product releases.

What You Will Do

• Collaborate with other UX Product Designers, technical teams, and colleagues to:
  • Be part of a dynamic and growing UX practice that creates digital experiences designed to streamline and enhance customer and field interactions.
  • Develop and articulate UX best practices and product design vision to teams, stakeholders, and external partners.
  • Lead the design of digital products and services, from initial research, ideation, conceptualization, and design, to testing and validation.
• Plan and conduct primary and secondary research. Synthesize research, build insights, reframe problems, and provide recommendations that enable teams to generate and iterate on new solutions.
• Apply Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.
• Plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems.
• Create project deliverables such as low and high-fidelity UI prototypes, design using a Design System, discussion guides for research, insights reports, and presentations.
• Communicate with business stakeholders during Service Design, training, and knowledge transfer.
• Influence product teams through data-based recommendations.
• Work with colleagues in other design functions to enable communication and compliance with corporate and brand design guidelines.
• Act as an advocate for the design role, encouraging adoption of user-centered design and design thinking methodologies with internal teams and stakeholders.
• Maintain and continuously advance knowledge of current innovation and topics of interest in sustainability, manufacturing, e-commerce, and other relevant areas.
• Lead and mentor Junior and Mid-Level UX Product Designers in UX, Design, and Research best practices, tools, and tactics.

Minimum Qualifications

• BS degree in a relevant field and 5 years of professional experience OR no degree with 8 years of professional experience.
• An online portfolio showcasing user-centered design processes and fundamental research practices.
• Experience working on many facets of the digital product design lifecycle, translating complex user needs, technical constraints, and business goals into effective digital experiences.
• Experience designing consumer and business applications, both from the ground up and improving existing products.
• Experience in user research and competitive analysis, and synthesizing and interpreting research data and qualitative feedback.
• Experience planning and facilitating design activities/collaborative workshops.
• Possess experience in all phases of the design process-from concept generation through final, detailed design.
• No immigration sponsorship available for this position.

Preferred Qualifications

• Familiarity with modern front-end technologies and frameworks.
• Experience acting as an advocate, strategist, and leader for the design function, both within teams and with stakeholders, with deep understanding of Service Design and UX Design disciplines.
• Proven experience and knowledge in implementing and facilitating the overall design process, using methodologies like Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc.
• Experience with industry-standard design and research tools (Figma, Adobe CC, InVision, User Testing, etc.).
• Experience working with pattern libraries and design systems.
• Strong communication and organizational skills with the ability to deal with ambiguity and juggle multiple priorities.
• Familiarity with Agile and SAFe methodologies.
• Experience in Azure DevOps, Jira, and Confluence.
• Experience in user research and user testing activities.
• Familiarity with advocating a User-Centric Design approach.
• Experience designing responsive digital products, with a strong focus on mobile, both native and hybrid.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.