IT Support Specialist

Stefanini Group is hiring!

Stefanini is looking for an IT Support Specialist in Lafayette, IN 47905

For quick Apply, please reach out to Hitesh Bhatnagar, call / email:



Job Title: IT Support Specialist

Location: 3131 Main St, Lafayette, IN 47905



Job Summary:The primary purpose of the IT Support Specialist is to support all employees and contractors at the location and manage the full life cycle of IT/OT assets in both business and process networking environments. The incumbent must communicate professionally and effectively with a wide variety of people. This communication occurs face to face, over the phone, remote access, Teams and in writing.

In this role, you will:Provide IT / OT deskside support to all employees at the Client Lafayette plant in Lafayette, IN and other remote sites.Provide White Glove IT services to all company executives at the Client Lafayette plant in Lafayette, IN and other remote sites.Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications.Operate with Client IS standards and conventions and applicable Client BU/RU IT Standards.Stage, configure, and deliver IT assets (e.g. personal computers and mobile phones).Manage the inventory of IT assets for the site(s).Use logic and reasoning to research and resolve technical issues and know what to do next and/or when to escalate for help.Support all IT systems at the location.Work across a global IT support team to share information and best practices.



Also note:Requires the ability to walk, bend and stand for periods of time required to perform labor-related duties. This position requires frequent visits to the shop floor environment to troubleshoot and resolve problems. Ability to lift 50 lbs. when moving equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



You have: (required)High School Diploma or Equivalent from an accredited organization.



Exceptional Candidates also have: (preferred)Bachelor's degree from an accredited organization.2 years previous IT support experience.



Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.



Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.



About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.



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