Network Administrator - Project Lead

DPH - Network Administrator - Project Lead

Project Duration: 12 Months

Work Location: Cayce, South Carolina (On-site)

Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

Hours/Week: 40 Hours

Work Hours: 8 AM to 5 PM

Job Summary

The network administrators for these openings under the general guidance of the assigned Agency Network Manager or lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency s critical enterprise wireless and network infrastructure. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrators will ensure assignments are completed accurately and on-time, and regularly provide: progress, tasks, and deliverables status updates to the assigned manager.

Responsibilities

• Monitor and identify issues with Agency wireless networks and remediate
• Support wireless and network connectivity on Windows-based systems
• Support wireless and network connectivity on Mac-based systems
• Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
• Manage the wireless network/device lifecycle at all stages
• Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems
• Assist with ISE registration of devices on the network
• Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
• Perform enterprise wireless network deployments, installations, and upgrades

o Requires comfort working on a ladder; ability to lift 40 lbs.

• Perform firmware/software/security/feature upgrades and other maintenance tasks
• Monitor Agency trouble ticket system and complete network assigned tickets
• Will serve as the Agency s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
• Assists Agency staff/contractors in resolving wireless and other network related problems
• Coordinate and assist with testing and validation
• Adhere to State and Agency security and IT policies and standards
• Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
• Assists various IT groups with other non wireless tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
• Create, maintain, and review/improve upon notes and wireless documentation
• Ability to plan, organize, review, and implement associated project milestones to completion.
• Provides updates to Project Team

Required Skills

• 3+ years experience with Network Administration - CISCO and Palo Alto Firewalls
• 3+ years experience with CISCO Identify Services Engine (ISE)
• 3+ years experience with LAN, WLAN, and WAN
• 3+ years experience using a ticketing system

- Driver's License will be required. The candidate will drive to various DPH sites, roughly one day per week, less that 100 miles.

- Daily responsibilities will include climbing ladders to reach ceilings to install wireless access points as well as lifting and moving PCs, monitors, and other equipment. Candidates should be comfortable with physical aspects of the role.

Preferred Skills

• Network certifications
• Solarwinds Orion
• Ekahou Sidekick