Salesforce Maintenance and Support

Overview

On Site
Contract - W2
Contract - 12 day((s))

Skills

Salesforce

Job Details

Purpose:
The purpose of this SOW is to provide ongoing support and maintenance for the Missouri Division of Professional Registration (MOPRO) licensure system.
Project Goals and Objectives:
Provide ongoing support, research, and feasibility studies for the Missouri Professional Registration Licensure System
Requirements:

  1. Salesforce Development

  2. 2+ years' experience with Salesforce development, including the following skills:

    • Velocity Public Sector Foundation

    • Omni Studio

    • Omni Script

    • Flex Card

    • Apex

    • Git

  3. Mobile App Development
    a. 2+ years' experience with Mobile App development, including the following skills:

    • Apex Programming

    • JavaScript

    • Visualforce

    • Lightning Web Components (LWC)

    • HTML/CSS

    • Git

    • REACT (used for providing UI/UX consistency)

  4. MuleSoft Development
    a. 1+ year of experience with MuleSoft development, including the following skills:

    • Anypoint

    • DataWeave

    • Java

    • APIs

    • Web Services (REST and SOAP)

    • HTTP

    • JMS

    • JDBC

    • XML

    • JSON

    • Git

Performance Requirements

  • Provide daily support of MOPRO (Salesforce) system, including monitoring the health of all cloud applications (MOPRO, MOPRO Mobile IOS) and components (AWS, SES, etc.) as well as on-premises API middleware (MuleSoft) and all associated APIs and SFTP files.

  • Provide support to end-users in day-to-day activities, answering questions and researching anomalies.

  • Provide programming support for enhancements and fixes, as well as database support for data corrections and complex reporting.

  • Provide research and feasibility studies for suggested changes, and provide advice, recommendations, and manpower estimates for enhancement requests to the Exec Steering Committee in support of decision making and prioritization.

  • Other duties and tasks as assigned in relation to support of all cloud applications (MOPRO, MOPRO Mobile IOS) and components (AWS, SES, etc.) as well as on-premises API middleware (MuleSoft) and all associated APIs and SFTP files.

Skill

Years of Experience Required

Required/Desired

Candidate Years of Experience

Notes

Apex (Salesforce)

2

Required

Git (Salesforce)

2

Required

Velocity Public Sector Foundation

2

Required

Omni Studio

2

Required

Omni Script

2

Required

Flex Card

2

Required

Apex Programming (Mobile)

2

Required

JavaScript (Mobile)

2

Required

Visualforce

2

Required

Lightning Web Components (LWC)

2

Required

HTML/CSS

2

Required

React

2

Required

Git (Mobile)

2

Required

Anypoint (MuleSoft)

1

Required

DataWeave

1

Required

Java (MuleSoft)

1

Required

APIs (REST and SOAP)

1

Required

HTTP

1

Required

JMS

1

Required

JDBC

1

Required

XML

1

Required

JSON

1

Required

Git (MuleSoft)

1

Required

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