Instructional Designer

Key Responsibilities

1. Training Needs Analysis
• Collaborate with business process owners and SAP functional/technical teams.
• Identify skill gaps and define learning objectives aligned with SAP processes.
2. Content Development
• Create training materials such as:
• Instructor-Led Training (ILT) decks.
• Computer-Based Training (CBT) / eLearning modules.
• Simulations and system walkthroughs using tools like SAP Enable Now, Articulate 360
• Develop quick reference guides (QRGs), job aids, desktop procedures and process documentation
3. Curriculum & Course Design
• Map business processes (P2P, , RTR, EAM, etc.) into training curriculum.
• Align content with role-based learning paths (e.g., End Users, Super Users, IT Support).
4. Training Delivery & Facilitation
• Conduct Train-the-Trainer (TTT) sessions.
• Support end-user training during UAT (User Acceptance Testing) and pre-Go-Live.
5. Assessment & Evaluation
• Create knowledge checks, quizzes, and certification tests.
• Collect feedback and adjust content for clarity and effectiveness.
6. Change Management Support
• Partner with OCM (Organizational Change Management) teams.
• Ensure training ties into broader adoption strategies.

Skills Required

• SAP Knowledge: Understanding of key SAP modules (e.g., RTR, P2P,EAM,FSM,PS,PPM,HVC,RPP, Tax).
• Instructional Design Expertise: ADDIE, SAM, or AGILE learning models.
• eLearning Tools: Articulate 360, Captivate, Camtasia, SAP Enable Now.
• Project Management: Ability to align training timelines with SAP implementation waves.
• Communication: Clear writing and facilitation skills

Typical Deliverables

• Training Curricula & Role Mapping
• ILT Decks and Facilitator Guides
• CBT/eLearning Simulations(Articulate storyline)
• Quick Reference Guides
• Job Aids & SOPs
• Training Metrics Dashboards (sometimes in Power BI)