Genesys Engage CTI IVR Engineer

Overview

On Site
69.5/hr - 78.31/hr
Full Time

Skills

Interactive Voice Response
Financial Services
Finance
Genesys
Management
SIP
Servers
Microsoft Certified Professional
Routing
Kanban
Production Support
Computer Networking
Unix
Linux
Apache HTTP Server
Firewall
Java
ServiceNow
Apache Tomcat
Software Engineering
Evaluation
Regulatory Compliance
Collaboration

Job Details

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 24 Months w-2 Required Skills & Experience
  • 5 years' experience with Genesys Engage - On Premise Applications Must have expertise with on premise deployment of Genesys Framework/Management components, SIP Servers Resource Manager, MCP, CUCM Tservers, Universal Routing Server, Stat Server, GAX, WDE, and Callback.
  • Kanban
  • Production Support
  • Server and networking fundamentals
  • Unix/Linux
Desired Skills & Experience
  • Apache
  • Firewalls
  • Java 17
  • Java 8
  • ServiceNow
  • TomCat

What You Will Be Doing
  • Consult on complex initiatives with broad impact and large-scale planning for Software Engineering.
  • Review and analyze complex multi-faceted, larger scale or longer-term Software Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
  • Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
  • Strategically collaborate and consult with client personnel.
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