Overview
On Site
USD 23.00 - 25.00 per hour
Full Time
Skills
Electronic Health Record (EHR)
Laptop
Tablet
Credit Cards
Effective Communication
Epic
Network
Project Management
Performance Management
Preventive Maintenance
Data Collection
Printers
ServiceNow
Microsoft Excel
Remote Support
Computer Hardware
Microsoft Windows
Inventory
Communication
Management
Documentation
Customer Service
Taxes
Life Insurance
Business Transformation
Law
Job Details
The client is seeking a desktop field technician to support their Windows 11 deployment project, which coincides with their Epic readiness initiative. This project aims to prepare for the transition at the Hospital, which will be adopting the Epic EMR system in November 2025 to align with the main EMR.
Responsibilities:
The technician will be responsible for deploying hardware, including swapping monitors and other equipment, imaging devices with Windows 11, and setting up various hardware such as laptops, desktops, tablets, scanners, credit card readers, and e-signature pads. Additionally, they will test the systems to ensure they are functioning correctly, assist with log-on issues, and escalate any unresolved problems. Effective communication with the project team, including PMs, technicians, practices, the internal Epic Tech team, and the internal Desktop and Network Infra teams, is essential. The technician will also need to update Excel spreadsheets with relevant asset information.
Project Timeline:
The deployment will occur from early June through the end of July, with a possibility of extension until September/October.
Work Hours:
Most tasks will be performed during standard work hours (Monday - Friday; 9 am - 5 pm). However, there may be work scheduled outside of these hours depending on the availability of physician practices for data collection, which could involve starting earlier or working later on certain days.
Locations:
The work will be carried out at the hospital in Oceanside, a large facility in Hicksville, and 28-30 remote sites around Nassau County, including Baldwin, Freeport, Merrick, Valley Stream, Oceanside, Bellmore, Levittown, Huntington Station, Hewlett, Long Beach, Lynbrook, Rockville Centre, and Hempstead.
Physical Requirements:
The technician must be able to lift 50+ lbs.
Skills
Desktop Support, Go Live Support, Hardware Deployment, Windows 10, Inventory, printers, scanners, ServiceNow, Excel
Top Skills Details
Desktop Support, Go Live Support,Hardware Deployment,Windows 10,Inventory
Additional Skills & Qualifications
Great communication, time management skills, reliable, follow instructions, organzied and thorough in their documentation, white glove customer service.
Will have to get flu shot when onsite.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Oceanside,NY.
Application Deadline
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Responsibilities:
The technician will be responsible for deploying hardware, including swapping monitors and other equipment, imaging devices with Windows 11, and setting up various hardware such as laptops, desktops, tablets, scanners, credit card readers, and e-signature pads. Additionally, they will test the systems to ensure they are functioning correctly, assist with log-on issues, and escalate any unresolved problems. Effective communication with the project team, including PMs, technicians, practices, the internal Epic Tech team, and the internal Desktop and Network Infra teams, is essential. The technician will also need to update Excel spreadsheets with relevant asset information.
Project Timeline:
The deployment will occur from early June through the end of July, with a possibility of extension until September/October.
Work Hours:
Most tasks will be performed during standard work hours (Monday - Friday; 9 am - 5 pm). However, there may be work scheduled outside of these hours depending on the availability of physician practices for data collection, which could involve starting earlier or working later on certain days.
Locations:
The work will be carried out at the hospital in Oceanside, a large facility in Hicksville, and 28-30 remote sites around Nassau County, including Baldwin, Freeport, Merrick, Valley Stream, Oceanside, Bellmore, Levittown, Huntington Station, Hewlett, Long Beach, Lynbrook, Rockville Centre, and Hempstead.
Physical Requirements:
The technician must be able to lift 50+ lbs.
Skills
Desktop Support, Go Live Support, Hardware Deployment, Windows 10, Inventory, printers, scanners, ServiceNow, Excel
Top Skills Details
Desktop Support, Go Live Support,Hardware Deployment,Windows 10,Inventory
Additional Skills & Qualifications
Great communication, time management skills, reliable, follow instructions, organzied and thorough in their documentation, white glove customer service.
Will have to get flu shot when onsite.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Oceanside,NY.
Application Deadline
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.