Overview
On Site
USD 35.00 - 40.00 per hour
Full Time
Skills
Research
Data Management
Ad Hoc Reporting
Dashboard
Linux
Microsoft Windows Server Administration
Cyber Security
Identity Management
Onboarding
Storage Management
Storage
Collaboration
Technical Support
Issue Tracking
Project Coordination
Management
Publishing
Technical Writing
Information Technology
Educational Technology
SSL
ServiceNow
SSO
API
Communication
Higher Education
Migration
Microsoft
SQL
Microsoft Office
Application Support
Microsoft Windows
Microsoft Excel
Active Directory
System Administration
Data Analysis
Customer Service
Pick
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
Our client is looking for an Applications Support Analyst on a 6-month+ contract. Candidate will be responsible for application support and administration for applications used by the school and research end-users. Candidates will need to triage issues, escalate to application owners, work with different lines of business to ensure that the applications were being supported properly, provide support for business owners, perform upgrades and apply patches for applications, etc. Candidate will engage and work extensively with the product vendors to resolve issues. The candidate will also be responsible for some data management such as developing automated and ad-hoc reporting, exporting data into Excel, creating reports or dashboards.
Key Responsibilities
System Maintenance & Security
- Experience with Linux and Windows server administration with the ability to manage and apply patching following details provided by CyberSecurity.
- Manage and update SSL certificates across platforms.
Account & Access Management
- Create, manage, and delete alumni and student Google accounts.
- Perform account termination in Google Workspace for students graduating, deferring, or withdrawing.
- Support onboarding of new users in various academic applications.
- Experience with Active Directory and Single Sign-On (SSO) troubleshooting and configuration.
Data & Storage Administration
- Collaborate with Central IT to migrate user data from Google Workspace to OneDrive.
- Maintain and monitor Google Storage environments.
Support & Service Coordination
- Host weekly open Zoom rooms for drop-in technology support.
- Handle service requests and incidents using the ServiceNow ticketing system.
Platform & Project Support
- Manage Google Sites, including site creation, content updates, and publishing.
- Assist with projects requiring PowerApps knowledge.
- Maintain technical documentation on internal platforms.
Development & Integration
- Utilize working knowledge of API integration with institutional systems.
Qualifications
Bachelor's degree in information technology, Educational Technology, or a related field.
Proficiency in Google Workspace administration, Windows patching, SSL Certificate Updates, and Google Sites.
Experience with ServiceNow.
Working knowledge of Active Directory and SSO.
Familiarity with API development and integration.
Strong customer service and communication skills.
Preferred Qualifications
Experience working in higher education or a complex academic environment.
Familiarity with Microsoft PowerApps.
Knowledge of Microsoft OneDrive migrations and Google-to-Microsoft ecosystem transitions.
Skills
Application support, Troubleshooting, Windows, Excel, active directory administration, Sql, Office 365, systems administration, google suite
Top Skills Details
Application support, Troubleshooting, Windows, Excel, active directory administration
Additional Skills & Qualifications
They are looking for an overall IT generalist who with experience in triage of issues, systems administration, applications support, data analysis, etc. Candidates must have strong customer service skills, be able to pick up new things quickly and not require a lot of handholding. Candidates who are self-motivated and want to learn.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in New York,NY.
Application Deadline
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client is looking for an Applications Support Analyst on a 6-month+ contract. Candidate will be responsible for application support and administration for applications used by the school and research end-users. Candidates will need to triage issues, escalate to application owners, work with different lines of business to ensure that the applications were being supported properly, provide support for business owners, perform upgrades and apply patches for applications, etc. Candidate will engage and work extensively with the product vendors to resolve issues. The candidate will also be responsible for some data management such as developing automated and ad-hoc reporting, exporting data into Excel, creating reports or dashboards.
Key Responsibilities
System Maintenance & Security
- Experience with Linux and Windows server administration with the ability to manage and apply patching following details provided by CyberSecurity.
- Manage and update SSL certificates across platforms.
Account & Access Management
- Create, manage, and delete alumni and student Google accounts.
- Perform account termination in Google Workspace for students graduating, deferring, or withdrawing.
- Support onboarding of new users in various academic applications.
- Experience with Active Directory and Single Sign-On (SSO) troubleshooting and configuration.
Data & Storage Administration
- Collaborate with Central IT to migrate user data from Google Workspace to OneDrive.
- Maintain and monitor Google Storage environments.
Support & Service Coordination
- Host weekly open Zoom rooms for drop-in technology support.
- Handle service requests and incidents using the ServiceNow ticketing system.
Platform & Project Support
- Manage Google Sites, including site creation, content updates, and publishing.
- Assist with projects requiring PowerApps knowledge.
- Maintain technical documentation on internal platforms.
Development & Integration
- Utilize working knowledge of API integration with institutional systems.
Qualifications
Bachelor's degree in information technology, Educational Technology, or a related field.
Proficiency in Google Workspace administration, Windows patching, SSL Certificate Updates, and Google Sites.
Experience with ServiceNow.
Working knowledge of Active Directory and SSO.
Familiarity with API development and integration.
Strong customer service and communication skills.
Preferred Qualifications
Experience working in higher education or a complex academic environment.
Familiarity with Microsoft PowerApps.
Knowledge of Microsoft OneDrive migrations and Google-to-Microsoft ecosystem transitions.
Skills
Application support, Troubleshooting, Windows, Excel, active directory administration, Sql, Office 365, systems administration, google suite
Top Skills Details
Application support, Troubleshooting, Windows, Excel, active directory administration
Additional Skills & Qualifications
They are looking for an overall IT generalist who with experience in triage of issues, systems administration, applications support, data analysis, etc. Candidates must have strong customer service skills, be able to pick up new things quickly and not require a lot of handholding. Candidates who are self-motivated and want to learn.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in New York,NY.
Application Deadline
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.