Service Desk Technician

Overview

On Site
USD 17.00 - 18.75 per hour
Full Time

Skills

IT Operations
Jersey
Technical Support
Customer Engagement
Computer Hardware
Real-time
Help Desk
Service Desk
Customer Service
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law

Job Details

Job Title: Service Desk Technician
Location: On-site
Shift: 2nd Shift
We're looking for a motivated Service Desk Technician to assist with hardware and technical operations out of Cherry Hill, New Jersey. This is a technical support role ideal for someone who enjoys troubleshooting, customer interaction, and working in dynamic environments.
Key Responsibilities:
  • Provide on-site support for kiosk hardware
  • Respond to service desk inquiries and resolve technical issues efficiently
  • Troubleshoot hardware and software problems in real time
  • Deliver excellent customer service to event staff and attendees
  • Work during high-attendance racing days, including blackout periods

Required Skills:
  • Help desk and service desk experience
  • Strong troubleshooting abilities
  • Customer service and support mindset
  • Ability to work independently and adapt quickly

Preferred Attributes:
  • Eagerness to learn and take on new responsibilities
  • Comfortable working in fast-paced, event-driven settings
  • Reliable and punctual, especially during peak event periods

Experience Level:
Entry-level
Pay and Benefits
The pay range for this position is $17.00 - $18.75/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cherry Hill,NJ.
Application Deadline
This position is anticipated to close on Sep 10, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group