Production Support Engineer

A dynamic Media company in Englewood Cliffs, NJ is searching for Production Support Engineer on a contract basis. The position will be based onsite in Englewood Cliffs, NJ. For further information about this position please apply.

Production Support Engineer to join our dynamic Production Media Engineering group. The ideal candidate will be responsible for ensuring seamless on-air productions by supporting all production systems at client site.

You will be troubleshooting, diagnosing, and solving any technical issues that arise during live broadcasts and production tapings, including video, audio, transmission, and post-production systems. This role is pivotal to the client's commitment to deliver high-quality news, sports, and entertainment 24/7.
You will be maintaining the integrity of cutting-edge broadcasting technology and collaborating with Engineering and Operations to optimize broadcast workflows in a fast-paced environment.

REQUIREMENTS:
The ideal candidate will have knowledge and experience in the following areas:
* Act as one of the on-call engineers, addressing technical support requests from studio/control
room and production/on-air operations.
* Analyze and troubleshoot complex audio/video workflows and signal flows in SDI and IP 2110
environments.
* Knowledge and experience with HDSDI/Embedded and discrete audio analog and digital
formats, including AES and MADI and others such as AES67, Ravenna and Dante.
* Maintain broadcast technology systems to ensure reliability throughout the entire production
environment.
* Experience with video production systems and workflows for live and taped programming such
as switchers, video routers, encoders/decoders, and studio equipment.
* Understanding of IP-Based broadcast equipment such as routers, switchers, audio boards, signal
processers, playback systems, and more.
* Detailed knowledge of master control technologies, workflows, compression and uplink systems
* Solid understanding of TCP/IP Protocols with knowledge of computer networking and storage
infrastructures.
* Up to date with industry trends and emerging technologies.
* Client-focused support - Understand and prioritize on-air issues and work with Operations to
ensure minimal show disruptions.
* Document issues and their resolutions and escalate to advanced support teams and
management as needed.
* Ability to work alone as a lead and as part of a team.

* Bachelor's degree in film production, Broadcasting, Computer Science, Electrical Engineering or
related field or equivalent work experience.
* 3+ years of recent experience supporting live, television production environments.
* Must be willing to work 24/7 rotating shifts, evenings, overnights, weekends, holidays at times.

PREFERRED QUALIFICATIONS:

* Knowledge and experience with Evertz products including control systems such as Magnum, EXE
Routers, SDVN, VUE, VIP, and more.
* Knowledge of SMPTE 2110 standards.
* Strong understanding of video servers, IP based infrastructures and software automation
systems
* Strong understanding of video, audio and ancillary data protocols and technologies
* Strong understanding of satellite transmission systems including RF, encryption and encoding
platforms
* Strong understanding of network infrastructure, topologies and protocols
* Knowledge and related experience with virtualized systems including VMs, Containers and
Orchestration
* Ability to read and interpret AutoCAD drawings.
* Experience with JIRA, Confluence and other project and ticketing systems.
* Technical enthusiasm and an eagerness to never top learning.
* Strong organizational and communication skills.
* Ability to work in a fast pace live production environment.