Lead IT Engineer

Job Description:

• Design and implement appropriate monitoring, logging, and analysis tools and solutions to evaluate the performance of computing environments, maximizing end-user experience.
• Govern and manage the deployment process for application packages and desktop images, ensuring security requirements, timely issue remediation, and compatibility testing.
• Regularly explore cost-saving measures through vendor recommendations, industry research, and monitoring environment usage. Perform cost-benefit analysis and assist management in decision-making.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Provide oversight and management of MS licensing and M365/cloud products, such as Intune, SharePoint Online, Exchange, and OneDrive.
• Identify, design, and implement automation to improve efficiency and reduce risk.
• Oversee the technical aspects of projects, ensuring they are completed on time and within budget.
• Guide other engineers by assigning tasks, mentoring, and reviewing work to ensure successful deliverables.
• Prioritize and plan environment changes to minimize impact on the Bank and its users.
• Develop and implement technical strategies that align with the company s goals, policies, industry best practices, and regulatory requirements.
• Represent the team in Bank-wide planning, design, and scoping sessions for solutions impacting Azure, desktops, PCs, Microsoft products, or packaged applications.
• Knowledge of networking protocols, TCP/IP, and automation tools such as PowerShell or Ansible.