Change Project Manager

Overview

On Site
Hybrid
USD 100.00 per hour
Full Time

Skills

Project Management
Change Management
ROOT
FOCUS
Customer Experience
Regulatory Compliance
Reporting
Project Planning
Strategic Communication
Executive Communications
Leadership
Messaging

Job Details

Date Posted: 07/01/2025

Hiring Organization: Rose International

Position Number: 484920

Industry: Software/Financial Services/IT Company

Job Title: Change Project Manager

Job Location: San Diego, CA, USA, 92129

Work Model: Hybrid

Work Model Details: 3 days onsite/week

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 13

Min Hourly Rate($): 100.00

Max Hourly Rate($): 120.00

Must Have Skills/Attributes: Change Management, CX, Project Management

Experience Desired: Customer experience Change management (5+ yrs)

Job Description
***Only qualified Chane Project Manager candidates located near San Diego, CA area to be considered due to the position requiring an onsite presence***

Required Skills:
Proving a history of driving projects requiring behavior change to be successful in a challenging, dynamic, and highly matrixed environment
Project management certification from a reputable company
Change management certification would be a plus
Clearly exhibits a systems thinking mindset and can apply the appropriate framework at the right time, or create a new one as needed
Not dogmatic about structure, but pragmatic on knowing when to apply
Ability to navigate complex problems & issues, ask questions, and get to the root of what's driving the specific issue, and develop a structure for resolution so others can make a decision
Must have strong leadership presence and be a compelling communicator across all levels of the organization to win hearts and minds
Good listener and problem solver; solutions-oriented and great at simplifying complex topics
Knows when to dive deep and when to stay at a higher level
Must have a powerful pulse on the intrinsic and extrinsic forces driving the business
Customer driven...thinks customer backed with a relentless focus on delighting customers with a strong bias for action and delivering results

Duties:
Partner with the Customer Experience Management Insights and Infrastructure team to co-create and implement a project plan focused specifically on driving the behavior change needed to reach the business goal
Set up a measurement system to track compliance with the goal and report on it regularly
Include measurements of adoption of the new behaviors, and use this measurement to show progress to the leadership team of the users
Develop milestones around adoption, which interlock with the technical rollout project plan
Design and execute a strategic communication plan to inform and engage all impacted individuals and roles
This includes partnering with executive communications specialists for leadership messaging and directly delivering communications to all other audiences
Co-create with the team a Vision and Strategy for the future state, the steering, driving, and adoption team needed to reach the future state, plus quick win execution and celebrations
Continually identify blockers and forces driving target users to adopt or not adopt the desired behaviors and create actions (both technical and change-related) to remove blockers and reinforce positives

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**


Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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