Overview
On Site
USD 65,000.00 - 80,000.00 per year
Full Time
Skills
Management
Identity Management
Encryption
Videoconferencing
AV
Audiovisual
Regulatory Compliance
Antivirus
Help Desk
Technical Support
Communication
Computer Networking
IP
Intellectual Property
DNS
Dragon NaturallySpeaking
DHCP
Switches
Wireless Communication
Cyber Security
Endpoint Protection
Multi-factor Authentication
Patch Management
Cloud Computing
Virtual Private Network
Remote Support
TeamViewer
CompTIA
Network+
Knowledge Base
Android Development
Cisco
Citrix
Computer Hardware
Configuration Management
Microsoft Azure
Active Directory
Microsoft Office
Microsoft
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Administer and troubleshoot Microsoft Intune for endpoint configuration, policy deployment, and compliance.
Manage identity, security groups, and device access through Entra ID / Azure Active Directory
Set up, maintain, and troubleshoot Microsoft Teams Room systems and AV hardware.
Provide support for Egnyte file-sharing platform including user access management and sync issues.
Resolve escalated networking issues (basic switch/Wi-Fi setup, DNS, DHCP, IP configuration)
Enforce and support security practices including multi-factor authentication (MFA), encryption, and patching.
Provide set-up and ongoing support for Microsoft Teams Rooms, video conferencing and AV equipment.
Monitor and respond to alerts related to endpoint compliance, antivirus, and patching.
Required Skills & Experience
3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues
Strong communication skills and a customer-centric approach to support
Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune
Experience supporting Microsoft Teams Room setups.
Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi connectivity
Understanding of cybersecurity fundamentals (e.g., endpoint protection, MFA, secure access, and patch management)
Experience supporting Egnyte or similar cloud file-sharing platforms.
Familiarity with hybrid environments and VPN configurations a plus
Familiarity with printer and peripheral troubleshooting
Working knowledge of remote support tools (e.g., TeamViewer, Quick Assist, AnyDesk, Ninja)
Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar a plus.
Experience in hybrid or remote-first environments
Ability to document processes and contribute to a shared knowledge base.
Requirements
Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments, Azure Active Directory, Microsoft 365 Enterprise, Microsoft Entra ID
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Administer and troubleshoot Microsoft Intune for endpoint configuration, policy deployment, and compliance.
Manage identity, security groups, and device access through Entra ID / Azure Active Directory
Set up, maintain, and troubleshoot Microsoft Teams Room systems and AV hardware.
Provide support for Egnyte file-sharing platform including user access management and sync issues.
Resolve escalated networking issues (basic switch/Wi-Fi setup, DNS, DHCP, IP configuration)
Enforce and support security practices including multi-factor authentication (MFA), encryption, and patching.
Provide set-up and ongoing support for Microsoft Teams Rooms, video conferencing and AV equipment.
Monitor and respond to alerts related to endpoint compliance, antivirus, and patching.
Required Skills & Experience
3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues
Strong communication skills and a customer-centric approach to support
Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune
Experience supporting Microsoft Teams Room setups.
Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi connectivity
Understanding of cybersecurity fundamentals (e.g., endpoint protection, MFA, secure access, and patch management)
Experience supporting Egnyte or similar cloud file-sharing platforms.
Familiarity with hybrid environments and VPN configurations a plus
Familiarity with printer and peripheral troubleshooting
Working knowledge of remote support tools (e.g., TeamViewer, Quick Assist, AnyDesk, Ninja)
Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar a plus.
Experience in hybrid or remote-first environments
Ability to document processes and contribute to a shared knowledge base.
Requirements
Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments, Azure Active Directory, Microsoft 365 Enterprise, Microsoft Entra ID
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.