Enterprise Records/Information Governance Manager - Bachelor's degree in Library Science, Public Administration, Legal Studies, Information Management or related field (Master's preferred)

The Enterprise Records Manager role is a mission-critical function within the Department of Information Technology (DIT). This position serves not only as the lead for enterprise records management but also as DIT s primary FOIA Officer and official Records Officer. This role ensures compliance with state and federal records laws, leads the implementation and oversight of associated systems, coordinates FOIA responses, and provides strategic guidance on information governance, retention, and defensible deletion.

Records Management & Governance

• Serve as DIT s acting Records Officer under oversight Refrom leadership.
• Lead enterprise records management initiatives, ensuring compliance with the Virginia Public Records Act (VPRA).
• Provide subject matter expertise in records classification, retention, and disposition.

FOIA Response Coordination

• Act as DIT s primary coordinator for FOIA requests.
• Manage FOIA intake, tracking, redaction, and response processes in alignment with the Virginia Freedom of Information Act (FOIA).
• Collaborate with Legal, department liaisons, and executive leadership on complex requests.

System Implementation & Oversight

• Administer and optimize the records management system (Laserfiche).
• Recommend and implement system improvements aligned with digital transformation efforts.

Policy Development & Maintenance

• Develop and update policies, procedures, and documentation for records retention, FOIA handling, and legal holds.
• Support defensible deletion and information lifecycle management initiatives.

Training & Change Management

• Create and deliver training on FOIA and records management best practices.
• Serve as a resource for department records coordinators and system users.

Audit, Compliance & Risk Mitigation

• Conduct periodic audits of records and FOIA practices.
• Identify compliance risks and provide remediation recommendations.

Deliverables

• Monthlly Status Reports
• Policy Documents
• Audit Reports
• FOIA Logs
• Training Materials
• System Enhancement Recommendations

Responsibilities:

• Maintain full confidentiality and security of records and FOIA-related information.
• Adhere to IT, security, and administrative policies.
• Provide timely reports and attend meetings as required.
• Coordinate with the Records Program and Legal team when necessary.

Qualifications

• Minimum 5 years of experience in records management, FOIA coordination, or information governance.
• Prior government experience preferred.
• Bachelor s degree in library science, Public Administration, Legal Studies, Information Management, or a related field (master s preferred).
• Proficiency with Laserfiche or equivalent ECM systems.
• Deep understanding of FOIA and records laws in Virginia.
• Strong communication, policy writing, and organizational skills.
• Ability to handle confidential information with discretion.