Technical Product Owner in San Francisco, CA - Locals Preffered

  • San Francisco, CA
  • Posted 3 days ago | Updated 3 days ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Techincal
Product Owner
Amazon Web Services
Artificial Intelligence
Data Science
Data Security
Good Clinical Practice
Go-To-Market Strategy
Google Cloud Platform
Knowledge Base
Microsoft Azure
Machine Learning (ML)
Product Strategy
SDK
Use Cases
Product Development
Onboarding
Access Control
Documentation
IaaS

Job Details

Hello

Please check the below position and reply back with the details and updated resume if you are interested.

Title: Technical Product Owner

Location: San Francisco, CA Locals Preffered

Duration: Long term

Could you share profile with AI/ML platforms, APIs, and cloud infrastructure (AWS, Azure, Google Cloud Platform)

Experience 12+Years of experience

About this role:

Are you passionate about driving the adoption of cutting-edge AI platforms and delivering exceptional user experience? Join our Enterprise AI Platform Delivery team and help shape the future of AI-powered solutions at ***. As a Technical Product Owner AI Customer Success, you will operate at the intersection of engineering, product, and customer success to ensure scalable adoption of AI capabilities.

This role is ideal for someone who thrives in dynamic, hands-on environments and brings deep technical acumen in ML, Generative, and Agentic AI. You ll act as a forward deployment engineer rapidly diagnosing issues, implementing fixes, and guiding customers through implementation and relaying feedback to the product teams.

Key Responsibilities:

Platform Rollout & Integration

Lead platform releases and feature rollouts with product and engineering teams.

Architect and execute go-to-market strategies that span onboarding, training, support, and feedback loops.

Customer Enablement & Technical Onboarding

Create and maintain platform documentation, SDK, guides, and self-service resources.

Conduct deep-dive workshops, technical office hours, and onboarding sessions tailored to customer use cases.

Translate platform updates and changes into actionable guidance for users.

Monitor telemetry and usage metrics to identify friction points and drive adoption strategies.

Support & Troubleshooting

Triage issue tickets, provide initial resolutions, and serve as an escalation point for complex technical challenges.

Collaborate with engineering to escalate platform issues and deploy fixes.

Maintain a living knowledge base of recurring issues, root causes, and resolution patterns.

Product Strategy & Feedback Loop

Capture customer feedback and technical insights to inform product roadmap decisions.

Advocate for usability improvements, enhancements, and upgrades based on field experience.

Partner with engineering to validate fixes, test new features, and ensure platform stability.

Governance, Security & Compliance

Ensure customer adherence to best practices for AI governance, data security, and responsible AI usage.

Support compliance requirements such as access controls, and ethical AI considerations, escalating risks proactively.

Required Qualifications

5+ years of experience in AI/ML, technology product development, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

Education - Bachelor s degree or higher in computer science, engineering, data science, or a related field.

Thanks,

Max | KLNtek

Lead - Recruitment

Email:

US:
India: +91-

324 E Foothill Blvd, Ste 206, 91006 Arcadia, California

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