Overview
On Site
USD 16.25 - 18.00 per hour
Full Time
Skills
Help Desk
Training
Recruiting
Customer Service
Technical Support
Ambulatory Care
CPOE
Health Information Management
Workflow
Electronic Health Record (EHR)
Microsoft Windows
IOS Development
Android
Productivity
Microsoft Office
Storage
Network
Cloud Computing
Dropbox
Google Drive
Wireless Communication
Printing
Messaging
Management
Customer Support
Health Care
Communication
Problem Solving
Conflict Resolution
Epic
Network+
Security+
ITIL
IT Service Management
KCS
Lean Methodology
Agile
Utilization Management
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
MUST BE OPEN TO 0NE MONTH OF TRAINING ONSITE! MUST BE OPEN TO WORKING NIGHTS AND OR WEEKENDS. NO DAY SHIFTS AVAILABLE FOR THE ROLE.
Required Hiring Qualifications
1-2 years of Customer service experience
1-2 years of technical IT support experience.
Good attitude
Experience in supporting a wide range of modules in EHR such as Ambulatory Care, CPOE, ClinDoc/Inpatient setting, OR/Optime and HIM
Knowledge or strong understanding of clinical workflows and healthcare operations, along with experience in supporting EHR system upgrades
Experience or exposure in troubleshooting and documenting issues related to electronic medical records, such as Epic Systems
Proficiency with common device setups used within the client, including Windows and Mac computers, iOS and Android smart devices, and their peripherals
Familiarity with enterprise productivity software, such as the Microsoft Office suite and Google Tools
Troubleshooting skills with storage solutions, such as network file shares (NAS) and cloud applications (Dropbox, OneDrive, Google Drive, etc.)
Other general technology skills, such as wireless and wired networks, security tools, printing, messaging apps, and more
Minimum Experience and Education
2-4 years of direct customer support, preferably in either an academic or healthcare setting in a related General IT/Clinical IT in a Healthcare role, supporting a diverse customer population
Excellent communication skills via in-person engagements, phone, email, and IM/chat
Desired Qualifications
Additional certifications or education related to the delivery of IT services or problem-solving, such as Epic/Michart applications, A+, Network+, Security+, ITIL/ITSM v3 Foundations, HDI KCS Foundations, Lean Thinking/Toyota Production System, Agile, or similar. Knowledge of UM policies, procedures, and tools.
Pay and Benefits
The pay range for this position is $16.25 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Coppell,TX.
Application Deadline
This position is anticipated to close on Sep 3, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Required Hiring Qualifications
1-2 years of Customer service experience
1-2 years of technical IT support experience.
Good attitude
Experience in supporting a wide range of modules in EHR such as Ambulatory Care, CPOE, ClinDoc/Inpatient setting, OR/Optime and HIM
Knowledge or strong understanding of clinical workflows and healthcare operations, along with experience in supporting EHR system upgrades
Experience or exposure in troubleshooting and documenting issues related to electronic medical records, such as Epic Systems
Proficiency with common device setups used within the client, including Windows and Mac computers, iOS and Android smart devices, and their peripherals
Familiarity with enterprise productivity software, such as the Microsoft Office suite and Google Tools
Troubleshooting skills with storage solutions, such as network file shares (NAS) and cloud applications (Dropbox, OneDrive, Google Drive, etc.)
Other general technology skills, such as wireless and wired networks, security tools, printing, messaging apps, and more
Minimum Experience and Education
2-4 years of direct customer support, preferably in either an academic or healthcare setting in a related General IT/Clinical IT in a Healthcare role, supporting a diverse customer population
Excellent communication skills via in-person engagements, phone, email, and IM/chat
Desired Qualifications
Additional certifications or education related to the delivery of IT services or problem-solving, such as Epic/Michart applications, A+, Network+, Security+, ITIL/ITSM v3 Foundations, HDI KCS Foundations, Lean Thinking/Toyota Production System, Agile, or similar. Knowledge of UM policies, procedures, and tools.
Pay and Benefits
The pay range for this position is $16.25 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Coppell,TX.
Application Deadline
This position is anticipated to close on Sep 3, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.