Overview
Skills
Job Details
Hi,
Greetings from DIA SOFTWARE SOLUTIONS LLC!
We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position?
Direct client Req:: Need Sr Service Now Architect Remote, TX
PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM !
Job Description:
The ServiceNow Architect is responsible for ServiceNow Design, Configuration, Customization, and Implementation at DFPS following established industry standards and best practices. This role is also responsible for the following:
- Takes responsibility for overall architecture, design, implementation, and integrity of the ServiceNow platforms
- As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables
- Experienced in Service Now implementations which span ITIL, ITSM and security/regulatory disciplines. Implementation experience of Strategic and Project Portfolio management (SPM & PPM).
- Provide High Level Design and specifications for ServiceNow implementation
- Design and implementation:
- Various application modules in ServiceNow
- Integrations between ServiceNow and other 3rd party enterprise applications e.g. Azure Active Directory etc
- Configuration of ServiceNow to automate internal ITIL/ITSM processes
- User Provisioning process that integrates with internal and external systems
- ServiceNow security architecture
- Provide directions and architecture to integrate with application in place that are custom built and COTS and SaaS products
- Participate in process flow analysis and process redesign working with the Project Manager
- Work with business office to enhance the business process with ServiceNow work process and tools
- Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas
- Understand the ServiceNow table structures and data model
- Have done Customization of ServiceNow configurations, including custom scripts
- Experience working with remote teams
- Share best practices and be consultative throughout the technical design of the project
SKILLS MATRIX
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | |||
Actual | Years | Required/ | Skills/Experience |
| 8 | Required | Hands-on ServiceNow configuration, development, and integration experience |
| 5 | Required | SPM/PPM module implementation experience |
| 5 | Required | Expert knowledge in most of ServiceNow ITBM, DevOps, SecOps, ITOM, ITAM, IRM, ITSM, and Change Management Practices |
| 5 | Required | Working knowledge of ServiceNow User Provisioning, Incident, Problem, Change, Asset, CMDB, Service Catalog, Email modules, etc |
| 5 | Required | Architected and implemented Integrations inbound/outbound with ServiceNow using Azure AD, Trusted Sources for SSO, Mid server, web services REST/SOAP, email and other relevant |
| 3 | Required | Excellent communication skills verbally and in writing used when leading ServiceNow implementation activities, presenting to leadership, and training less experienced staff |
| 7 | Preferred | Industry and project experience with ServiceNow |
| 5 | Preferred | ServiceNow System Administrator and/or and Implementation Specialist certification |
| 5 | Preferred | Technical Documentation including Technical Design, Implementation, and Configuration Plans |
| 5 | Preferred | Experience implementing the Core Process Areas: User provisioning, Incident, Problem, Change, Service Catalog, Request, and CMDB |
| 3 | Preferred | Some technical knowledge is highly desirable in programming e.g. Java, Javascript, SQL, etc. |
DIA SOFTWARE SOLUTIONS LLC.
Austin, TX 78727| Direct:
DIA SOFTWARE SOLUTIONS is an Affirmative Action/Equal Opportunity Employer that supports workplace diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All Diasoft staff must be able to demonstrate the legal right to work in the United States. DIA SOFTWARE SOLUTIONS is an E-Verify employer