Overview
Skills
Job Details
Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.
This is a fully remote role, no onsite work is expected.
4 months+ W2 contract position; Only W2 Candidates can be presented, C2C/1099 not possible.
Description: Tools Administrator
About the Team
The Revenue Operations team is a group of creative problem-solvers motivated to tackle unique challenges across the business. We're responsible for driving efficiency, productivity, and scalability across the organization by managing Salesforce and related GTM system integrations. We love what we do and we do it well, in a collaborative, fun, and inclusive environment where cross-functional partnership is key.
About the Role
In this role, you'll support the continuous improvement and enhancement of GTM Technology ecosystem. You'll collaborate with Revenue Operations colleagues and cross-functional stakeholders to maintain best practices, improve user experiences, and implement scalable solutions that meet the needs of the business
You're excited about this opportunity because you will...
Collaborate with stakeholders. Partner with Revenue Operations team members and other teams to understand user process flows and priorities, creating scalable solutions.
Maintain CRM fundamentals. Audit and manage Salesforce basics including security models, sandbox environments, workflow automation, reports, dashboards, and page layouts with a focus on reducing tech debt.
Manage CSP basics. Maintain Gainsight configurations and integrations and related data infrastructure.
Provision users and enhance GTM tools. Oversee user provisioning of full GTM Techstack, support tool configurations, user questions, and resolve technical issues.
Support system development. Assist RevOps team and stakeholders with technical solutions throughout project scoping, requirements gathering, design, and testing.
Ensure data integrity. Monitor standards for record and data maintenance, including duplicate rule creation and de-duplication processes.
Document and deploy. Create and maintain documentation to support user stories and technical deployments.
We're excited about you because...
You have 1+ years of Salesforce Sales Cloud configuration experience
You hold a Salesforce Sales Cloud Admin certification (Advanced Admin and Developer certifications a plus)
You have experience configuring and managing a CSP (Gainsight) and it's integration with Salesforce
You're familiar with Agile development methodology and its core concepts
You have experience with DevOps and release management best practices
You're comfortable collaborating with offshore or consultant staff
You bring additional admin experience with tools such as JIRA, Outreach, Marketo, Gong, Chili Piper, DocuSign/DocuSign Gen, ZoomInfo, RingLead, LinkedIn Sales Navigator (preferred)