Siebel CRM Techno-Functional Consultant

We are seeking a Siebel CRM Techno-Functional Consultant with strong knowledge and experience in CRM functionality, including navigation, business components, integration objects, data models, workflows, and architecture. The selected candidate will be responsible for addressing user issues, resolving technical problems, managing tickets and service requests, and performing necessary configuration updates. The role also involves interacting with customer process consultants and SMEs, conducting root cause analysis, and driving process improvements.

Required Qualifications:

• Minimum of 4+ years of relevant Information Technology experience
• Bachelor's degree or foreign equivalent from an accredited institution (alternatively, three years of progressive experience in the specialty may be considered in lieu of each year of education)
• Candidates may be located remotely anywhere in the US and must be willing to travel for major milestones to client locations..
• At least 4 years of experience in Siebel CRM modules
• Hands-on experience with Siebel Configuration, Scripting, EAI, and Open UI
• Proven ability in issue resolution, root cause analysis, and recommending solutions to complex problems
• Strong understanding of software engineering practices and various business processes

Preferred Qualifications:

• Familiarity with various business processes
• Excellent verbal and written communication skills
• Demonstrated ability and desire to work closely with customers

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off